Process Lead/ Electronic Assembler Resume Example Valtronic

PROCESS LEAD/ ELECTRONIC ASSEMBLER

Professional Summary

Adept at processing orders, accepting payments and resolving customer issues. Knowledgeable about training and overseeing team members, helping out in other departments and preparing displays for special promotions. Good time management, multitasking and problem-solving abilities.

Skills

Preventative care
Problem resolution
Goal development
Client needs assessment

Training and presentations
Professional telephone demeanor
Computer proficient
Complaint resolution

Work History

Process Lead/ Electronic Assembler, 08/2017 to Current
Valtronic – Solon, OH

Scheduled appropriate number of employees to complete tasks on production line.
Developed systems of organization and efficiency to increase production.
Observed safety practices and upheld standards.
Supervised manufacturing process of product being built
Performed opening and closing procedures to keep operations running smoothly.
Managed escalated customer orders to meet aggressive deadlines and special orders.
Trained employees on proper procedures as provided by customer
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Provided observations, took measurements and performed tests at various stages according to quality control plan.
Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
Evaluated quality problems and performed immediate action to identify and resolve issues.
Operated with high integrity, built trust, and earned sustained credibility with clientele.
Operated soldering iron station.
Inspected assemblies using microscopes and magnification aides to verify quality and durability.
Pulled non-conforming materials from production queue and reported to supervisor for single or production-wide corrections.
Maintained and recorded inventory transactions to reflect items used in each job and accounted for any discrepancies.
Utilized work order and diagrams to identify and apply job requirements and quality standards to effective production planning.
Documented daily work on production logs and work orders and discussed activities with management to optimize future production.

Press Room Technician, 01/2016 to 08/2017
General Motors – Parma, OH

Operated press to achieve highest print quality and productivity with minimal scrap.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Promptly removed completed loads from press.
Loaded and positioned raw materials in loading and feeding mechanisms.
Reviewed completed orders to ensure quality and accuracy.
Removed excess materials during and after runs and collected for reuse or put into removal bins.
Achieved challenging production goals on consistent basis by optimizing machine operation.
Made timely adjustments to machine operations and components to meet demands of different production orders.

Account Manager/ Bill Collector, 01/2014 to 02/2016
National Enterprise Systems – Solon, OH

Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Received incoming calls and messages and addressed or triaged phone requests.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Developed, updated and maintained database of existing and potential customers.
Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.

Vending Route Driver/ Account Manager, 04/2010 to 01/2014
Abc Refreshments – Euclid, OH

Documented sales by recording order information.
Maintained accurate accounts by documenting orders, collecting payments .
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Stayed in open communication with existing customers to offer immediate access to new products.
Displayed products properly at customer sites and according to company specifications and policies.
Kept location vending machines well stocked and emptied of excess funds to protect financial investments.
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Immediately addressed problems with customers to promote speedy resolution.

Education

GED: 10/2002
Polaris Career Center - Cleveland, OH

Resume Overview

Companies Worked For:

Valtronic
General Motors
National Enterprise Systems
Abc Refreshments

School Attended

Polaris Career Center

Job Titles Held:

Process Lead/ Electronic Assembler
Press Room Technician
Account Manager/ Bill Collector
Vending Route Driver/ Account Manager

Degrees

GED : 10/2002

Process Lead/ Electronic Assembler Resume Example

Resume Score: 80%

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