Probation Officer Ii Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Accomplished Probation Officer offering 19 years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies and specialized demographics. Well versed in court proceedings, field supervision and statistical analysis. Energetic, highly motivated, resourceful team player.

Associate Marriage and Family Therapist working to make positive social change through dedicated professional therapy focused on well being through methods including evaluation techniques, interventions, and coping skills.

COO motivated and striving to provide effective oversight, cost effective resource management, performance quality, and promotion of continued operational improvement.

  • Firearm Basic Training
  • Cognitive behavioral training
  • Community service programs
  • State and federal legal knowledge
  • Urinalysis testing
  • Research/due diligence
  • Juvenile probation
  • Corrections experience
  • Confident
  • Field supervision
  • File reviews
  • Juvenile diversion programs
  • Behavioral counseling
  • Case planning
  • Court procedures
  • Data gathering
  • Security checks
  • Substance abuse treatment
  • Credentialing policies
  • Problem solving expertise
  • Policy updates
  • Risk Assessment System User Training
  • Program planning
  • Community resources
  • Advanced Defensive Tactics training
  • Accuracy
  • Motivational
  • Field experience
  • Investigations
Probation Officer II, 06/2010 to Current
County Of San Bernardino San Bernardino, CA,
  • Transported and conducted compliance checks on minors, and their legal guardians and non-custodial parents.
  • Transported and conducted compliance checks on adult probationers
  • Presented probation hearing information to update the court on offender status.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Gathered social and legal data on probationers and verified details.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Assisted offenders with adjusting to community life post-incarceration.
  • Counseled adult and juvenile felony offenders with legal, substance abuse, mental health, employment and personal problems.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Observed and recommended special community services opportunities to support offenders.
  • Conducted investigation interviews and court processing for minors referred to juvenile court.
  • Maintained relationships with employment and community contacts.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Cultivated rapport with defendants and offenders while assessing living conditions and background to drive optimal case success.
  • Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Counseled juveniles on day-to-day life decisions.
  • Collected probationer conduct information from community individuals, family members and government agency representatives.
  • Created, organized and maintained files, case notes and electronic databases.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Facilitated cognitive behavioral programs with offenders in group setting.
  • Supervised all cases referred to juvenile court.
  • Developed offender case plans based on analysis of criminogenic needs of parolees.
  • Court Officer
  • Security Checks
  • Special Assignements
Associate Marriage and Family Therapist , 02/2020 to Current
Fay Servicing Houston, TX,
  • Formulated and implemented individualized family treatment plans designed to strengthen intact families, reunite divided families and support personal growth.
  • Identified treatment goals, wrote contracts specific to individual client needs and monitored, evaluated and recorded client progress toward treatment goals.
  • Assessed and interpreted non-verbal client cues, equipped families to understand behavior and reestablish lives, taught coping mechanisms and set up aftercare plans.
  • Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
  • Maintained current knowledge of family therapy treatment modalities by attending training and studying relevant journals and updated treatments to optimize clients' recovery.
  • Delivered outpatient services to clients requesting family therapy and covered wide range of issues, including mental health and substance disorders presenting dysfunctional syndromes.
  • Completed, submitted and verified accuracy of clinical and psychosocial assessments and therapy notes to develop and implement treatment plan.
  • Created behavioral modification programs for couples, families and individuals to provide appropriate therapeutic services to assist clients in coping with symptoms and problems.
  • Analyzed client response to counseling programs and recommended adjustments to determine intervention effectiveness.
  • Constructed progress notes, evaluations, and recommendations to maintain individual case files.
  • Administers therapy to low-income families using specialized techniques, solution-focused strategies and multi-systems approach.
  • Conducted individual, couples and family counseling sessions as clinically indicated to provide psychotherapeutic interventions and establish and assess treatment goals.
  • Documented behavior patterns and relationship dynamics to create accurate and effective treatment plan.
  • Spearheaded crisis intervention process by helping clients find specialized therapists, conferring with experts and determining optimal long-term solutions.
  • Created agendas and communication materials for team meetings.
  • Conduct intervnetion and support type groups
Chief Operating Officer, 11/2020 to Current
Restorations Counseling Services City, STATE,
  • Organized and oversaw improvement projects to maintain business viability.
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Monitored internal control systems.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Assisted with hiring, and evaluated effective, and diverse team embodying organizational culture.
  • Maintained productive relationships and communication channels across organization.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
Probation Corrections Officer, 06/2002 to 06/2010
San Bernardino County Probation Department City, STATE,
  • Conducted internal security checks to ascertain youth safety.
  • Reported violations of supervision conditions to assigned probation officers
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Monitored youth behavior to prevent crime, escape attempts and other dangerous activities.
  • Enforced behavior management protocols and completed incident reports.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained correct physical head count at all times.
  • Received property from incoming youth, provided receipts and inspected items for contraband.
  • Supervised youth during meal distribution and intake, recreation time and work-site performance.
  • Informed youth and visitors of rules, safety and security procedures and responsibilities.
  • Assigned youth to open and appropriate housing units.
  • Transported youth to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Maintained records and logs of man hours, materials and equipment used.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints when required
  • Supervised 20-80 individuals and managed cases in juvenile facility.
  • Promoted rehabilitation of offenders and maintained safety of staff and youth
  • Attended regular trainings and maintained appropriate certifications.
  • Completed protocols during emergency situations.
Education and Training
Bachelor of Science: Pschology, Expected in 11/2012
University Of Phoenix - Ontario, CA,
Master of Arts: Pschology, Expected in 03/2018
National University - San Bernardino,
Ph.D.: Pschology, Expected in
Walden University - Minneapolis, MN,
  • Major in Psychology, Behavioral Health Management, PsyD
  • Dissertation: Strategies to Expand and Obtain Funding for Nonprofit Organization A-OK
  • 3.2 GPA
: DV Facilitator Training, Expected in 11/2020
Rhombus - San Diego,
  • Completed professional development in Domestic Violence Facilitating of Batterers Course

: , Expected in 01/2020
The Women's Transitional Living Center - Anaheim, CA,
  • Completed professional development in "Domestic Violence Survival" and assisting victims of Domestic Violence
: , Expected in
International Trauma Training Institute - Florida,
  • Completed professional development in Substance Abuse Disorders and Treatment, Anger Management Treatment, and Sex Offender Treatment Provider

Published in "Dear Her, Letters to Teenage Girls and Young Ladies About Lessons learned Through Education, Athletics, and Life" pages 180-184

Activities and Honors

Fitness Enthusiast and Competitor


First Aid and CPR

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Resume Overview

School Attended
  • University Of Phoenix
  • National University
  • Walden University
  • Rhombus
  • The Women's Transitional Living Center
  • International Trauma Training Institute
Job Titles Held:
  • Probation Officer II
  • Associate Marriage and Family Therapist
  • Chief Operating Officer
  • Probation Corrections Officer
  • Bachelor of Science
  • Master of Arts
  • Ph.D.