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Probation Officer Resume Example

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C
Pedro IChacon-Mendez
Summary

Accomplished Probation Officer offering extensive experience working with children, adolescents and adults with severe behavioral and psychological disorders. Energetic, highly motivating and detail-oriented corrections professional possessing excellent organizational and analytical skills. Field supervision and case management background. Corrections professional skilled in gathering and interpreting probationer details, building relationships with family members and coordinating minor cases. Forward-thinking and analytical with good conflict resolution, communication and multitasking abilities. Accomplished Probation Officer offering experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies. Resourceful team player. Responsible Probation Officer specializing in caseload management, court protocols and documentation. Analytical and methodical with meticulous attention for detail. Excel at all administrative aspects. Flexible hard worker ready to learn and contribute to team success. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Cognitive behavioral training
  • File reviews
  • Pre-sentence investigations
  • Confident
  • Research/due diligence
  • Firearm Basic Training
  • Electronic monitoring
  • Court procedures
  • Data gathering
  • Court report documentation
  • Corrections experience
  • Urinalysis testing
  • Field supervision
  • Clearance oversight
  • Residential oversight
  • Testing procedures
  • Access management
  • Advanced Defensive Tactics training
  • Fluent in Spanish/English
  • Community resources
  • Background in security
  • Credentialing policies
  • Motivational
  • Public speaking
  • Drug court understanding
  • Security checks
  • Field experience
Experience
Probation Officer
City, StateCompany Name/Apr 2021 to Current
  • Created, organized and maintained files, case notes and electronic databases.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Gathered social and legal data on each probationer and verified details.
  • Developed offender case plans based on analysis of criminogenic needs of parolees.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Cultivated rapport with defendants and offenders while assessing living conditions and background to drive optimal case success.
  • Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
  • Assisted offenders with adjusting to community life post-incarceration.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Observed and recommended special community services opportunities to support offenders.
  • Executed pre-sentence and pre-parole investigations.
  • Collected probationer conduct information from community individuals, family members and government agency representatives.
  • Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
  • Conducted disciplinary hearings for adult inmates.
Armed Security Guard
City, StateCompany Name/Dec 2018 to Sep 2021
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Responded to and thoroughly investigated reported incidents to protect company assets.
  • Surveyed multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
  • Collaborated with local law enforcement agencies to support criminal investigations.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Tracked vehicles on premises, including license plate numbers.
  • Completed walking or driving vehicle around building and grounds patrols.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Communicated with team members and building management via radio, telephones, computers and proprietary software.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Cash in Transit
City, StateCompany Name/May 2020 to Apr 2021
  • Monitored transit areas and conducted security checks to protect railroad properties, patrons and employees.
  • Patrolled stations, yards and other facilities to maintain secure perimeters and access points.
  • Enforced transit system traffic laws and issued verbal reprimands or documented citations to violators.
  • Documented tracking details from freight to detect tampering and assist with future investigations.
  • Examined and verified credentials of employees and contractors to protect secured areas.
  • Conducted security checks of railroad property, personnel and customers to identify and address concerns such as unauthorized personnel and materials.
  • Planned and implemented special safety or preventive programs such as fire or accident prevention.
  • Rode with transportation teams on routes experiencing high volumes of crimes such as [Type] and [Type].
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Correctional Officer
City, StateCompany Name/Oct 2017 to Dec 2017
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Apprehended escapees safely while following proper techniques.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
Education and Training
High School DiplomaAdult Learning CenterSep 2017City
Certifications
  • Licensed Armed Guard - 3 Years.
  • Licensed DOT - 1 Year.
  • Licensed Trained Non Lethal - (Handcuffs and Tazer)
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Resume Overview

School Attended

  • Adult Learning Center

Job Titles Held:

  • Probation Officer
  • Armed Security Guard
  • Cash in Transit
  • Correctional Officer

Degrees

  • High School Diploma

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