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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Qualified Probation Officer with 9 years of experience working with adult offenders. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative support. Adaptable and focused with a commitment to effectiveness. Probation Officer focused on encouraging offenders to rise above obstacles and accept life's challenges. Extensive training in motivational interviewing techniques. Dedicated and resilient Probation Officer with advanced leadership skills and knowledge of legal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes. Experienced Probation Officer effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver.

Skills
  • Security clearance
  • Court procedures
  • Interviewing expert
  • Substance abuse
  • Risk and needs assessments
  • Interviews
  • Intake Procedures
  • Drug Diversion Understanding
  • Criminal Law Knowledge
  • Adult Probation
  • 12-Steps Program Familiarity
  • Training and Development
  • Conflict Resolution
Work History
Probation Officer, 02/2009 to 08/2018
Judicial BranchJacksonville, FL,
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
  • Researched each case thoroughly to strengthen case outcomes.
  • Interpreted legal concepts and issues to complete and close out cases.
  • Adhered to legal requirements by performing office, home and employment visits.
  • Determined appropriate supervision levels by conducting risk and needs assessments.
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
  • Supervised offenders to reduce risk to community.
  • Helped resolve probationer issues with housing, employment and healthcare.
  • Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Evaluated people on probation to determine best course of rehabilitation.
  • Performed thorough legal research to strengthen case arguments.
  • Maintained compliance with all legal statutes, policies, and procedures.
  • Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
  • Conducted investigations into violations and other allegations.
  • Coordinated community and job placement resources.
  • Gathered information from people in community, family members and agencies about conduct of probationers.
  • Verified social and legal history information of individual probationers.
  • Screened offender referrals and completed intake interviews and paperwork.
  • Suggested special community service rehabilitation programs to help further support offenders.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Wrote progress reports and testified under oath at court hearings.
Victim Advocate, 09/2007 to 02/2009
University Of North Carolina GreensboroFort Collins, CO,
  • Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
  • Accompanied clients to court to clarify processes and procedures.
  • Collected statistical data and updated documentation to maintain client records.
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services.
  • Attended interagency meetings and networked to create community partnerships.
  • Developed safety plans to meet victims' assessment of need.
  • Liaised with members of justice system on behalf of client.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Admissions/Marketing Director, 05/2004 to 05/2007
Burcham HillsEast Lansing, MI,
  • Created and managed marketing budget and monthly reporting.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Built and strengthened strategic relationships with internal staff, physicians, hospital discharge planners to provide the best care plan for patients in the facility.
Education
Bachelor of Science: General Studies , Expected in 05/2002
Indiana University/Purdue University - Columbus, IN,
GPA:
  • Dean's List: 1996-2002
  • Relevant Coursework Completed: Organization, Leadership & Supervision

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Resume Overview

School Attended

  • Indiana University/Purdue University

Job Titles Held:

  • Probation Officer
  • Victim Advocate
  • Admissions/Marketing Director

Degrees

  • Bachelor of Science

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