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probation officer resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated professional with a strong sense of integrity aiming to fulfill the position of Adult Protective Services Investigator Supervisor.

Skills
  • Strong supervisory and leadership skills
  • Report writing
  • In-depth knowledge in the field of criminal justice
  • High ethical and moral character
  • Able to communicate effectively
  • Microsoft Office
  • Conflict Management
  • Friendly, Positive Attitude
  • Excellent Work Ethic
  • Time Management
  • Able to learn new concepts quickly
Experience
08/2020 to Current Probation Officer Alachua County, Fl | Gainesville, FL,
  • Case supervision of offenders placed on misdemeanor probation
  • Conduct new probationer orientation
  • Direct probationers to specialized treatment facilities and resources within the community
  • Direct to counseling agencies, job employment services, food and shelter centers
  • Educational opportunities, and life skills classes
  • Motivate and redirect probationers to assist in completion of probation requirements
  • Utilize motivational interviewing and evidence based practices to motivate positive behavioral change
  • Monitor cost of supervision, fines, and court costs, and restitution
  • Monitor and enforce court orders and prepare required documents
  • Conduct home visits as necessary
  • Perform investigations to ensure compliance with court orders
  • Conduct follow-up with treatment facilities
  • Conduct ongoing supervision and case review of all offenders on caseload
  • Maintain accurate up-to-date, case files on all probationers under supervision caseload
  • Provide notification on non-compliance to the court and submit warrant or notices to appear
  • Focus on improving success rates through use of evidenced based practices
  • Conduct and coordinate drug and alcohol screens
  • Make recommendations relating to the requests for warrants, modifications and dismissals of warrants during violation hearings
  • Make recommendations on violations of probation and referrals to outside agencies
  • Testify in court as required
  • Complete a comprehensive national/state/ local criminal background check and social history on the defendant
  • Complete a risk and needs assessment and case supervision plan
  • Ability to keep all investigative report findings confidential
  • Conduct interviews and investigations
  • Deal politely, effectively and professionally with defendants from various backgrounds
  • Who are experiencing a variety of stressful conditions
  • Work well under pressure, multi-task and meet established
  • Follow written and oral instructions and procedures
  • Observe and read drug screen testing
  • Effectively interpret general policy, criteria, and procedures for specific situations
  • Identify general symptoms of substance abuse and emotional problems
  • Conduct investigations, compile information and prepare and deliver detailed reports to the court both orally and in writing
  • Establish and maintain working relationships with other governmental agencies, schools
  • Volunteer programs, and other resources
  • Maintain detailed and accurate records
  • Assist in the training of others as needed
  • Attend seminars and conferences as necessary
  • Provide effective, accurate, professional, polite, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
09/2018 to 08/2020 Outreach Program Manager San Manuel Indian Bingo & Casino | Highland, CA,
  • Supervised eight social service workers
  • Monitored and evaluated case investigations
  • Distributed food to homeless population and underserved community
  • Implemented community outreach and engagement plans to reach vulnerable communities.
  • Accurately recorded and reported stats for program director
  • Maintained working relationships with community partners
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Trained members to develop skills, analysis and commitment toward mission.
  • Supervised team and conducted performance reviews to evaluate and offer constructive feedback.
  • Advocated for at-risk groups to find funding and resources.
  • Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
01/2018 to 09/2018 Case Manager Corecivic | Brownsville, TN,
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Transitioned clients to different providers based on progress or needs.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Assisted individuals with eligibility for available benefits.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Maintained up-to-date case records with case activity status.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
08/2014 to 12/2017 Corrections Deputy Grays Harbor County Sheriff | Aberdeen, WA,
  • Performed checks for contraband and screened visitors and incoming mail.
  • Periodically inspected facilities for unsanitary conditions and signs of security breaches.
  • Maintained security of institution and kept order for adult offenders
  • Participated in rehabilitation of offenders by scheduling work assignments, educational opportunities and counseling.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education and Training
Expected in 08/2022 to to Master of Science | Criminal Justice Administration Saint Leo University, Saint Leo, FL, GPA:
  • 4.0 GPA
Expected in 05/2020 to to Bachelor of Science | Criminal Justice Polk State College, Winter Haven, FL, GPA:

GPA: 3.85, Magna Cum Laude

Expected in 05/2018 to to Associate of Arts | General Studies Florida Southwestern State College, Fort Myers, FL, GPA:

GPA: 3.83

Honors

Expected in 05/2017 to to Associate of Science | Criminal Justice Florida SouthWestern State College, Fort Myers, FL GPA:
  • Honors

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Resume Overview

School Attended

  • Saint Leo University
  • Polk State College
  • Florida Southwestern State College
  • Florida SouthWestern State College

Job Titles Held:

  • Probation Officer
  • Outreach Program Manager
  • Case Manager
  • Corrections Deputy

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Arts
  • Associate of Science

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