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Probation Case Specialist Resume Example

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PROBATION CASE SPECIALIST
Summary

Experienced Probation Case Specialist with four years in criminal justice and law enforcement. Safety-oriented, fair and professional when dealing with unruly offenders and problem situations. Well-versed in criminal law and criminology. Vast background in court testimony, field supervision and statistical analysis.

Responsible Probation Case Specialist specializing in caseload management, court protocols and documentation. Analytical and methodical with meticulous attention for detail. Excel at all administrative aspects.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Talented Case Specialist and team leader offering 9 years of success in court environments. Strategic thinker with criminal justice proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].

Skills

∙Knowledgeable and experienced: More than 8 years' experience in the Trial Court, Possesses formal academic training in Social Work and Paralegal studies.
∙Oral/Written Communication skills: Fluent in Portuguese and conversational in Spanish; Proficient computer skills; word, power point, excel, mass courts, zimbra, adobe, open office, rmv, beacon.
∙Designated as The Team Leader of The Domestic Relations unit, supervising/training four other clerks in the office.
∙Designated as The 209A Leader/Specialist for the Hampshire Division
∙Recipient of The Trial Court Excellence Reward 2015

Experience
Probation Case Specialist02/2020 to CurrentMassachusetts Court SystemHingham , MA
  • Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated in development of restraining order procedures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
Probation Case Specialist06/2017 to 02/2020Massachusetts Court SystemMarlborough , MA

∙Runs criminal record checks and warrant checks for the daily case loads;
∙Takes in party information, and updating of personal information within file;
∙Distributing of GAL reports/Investigations to the proper party and/or attorney;
∙Entering New/Modified and Transferred 209A's
∙Entering Dispute Intervention's and Case Intervention Referrals into Mass Courts;
∙Communicate effectively with litigants, attorneys, other law enforcement personnel, Department of Children and Families, Visitation Centers, and other outside facilities;
∙Continue to provide the public and others with general knowledge of court procedures pertaining to divorce, separation and paternity matters involving minor children;
∙Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries;
∙Responds to routine requests for information concerning cases, and scheduling;
∙Monthly Report of Probation Activity (MRPA);
∙Uses spreadsheets to keep track of supervisions, long/short term investigations;
∙Assists in training employees in other courts;
∙Prepares a variety of notices, documents and correspondence requiring detailed knowledge of applicable terminology, rules, and procedures.

Case Specialist III02/2014 to 12/2017Commonwealth Of MassachusettsCity , STATE

∙Assign a duty roster with a list of duties for the month to each clerk;
∙Distributing exhibit letters to the proper party and/or attorney, also destroying those exhibits when needed;
∙Entering data and Scanning of old files;
∙Absolute divorces once the 91 days has gone by;
∙Preparing Judgments of Dismissals;
∙Point person for the Family Resolution Specialty Court;
∙Knowing when a higher supervisor is needed;
∙Training of all new employees on the domestic relations side;
∙Helping with intake of filings and reviewing for accuracy prior to entering said documents permanently;
∙Managing Name Changes start to finish;
∙Schedules cases as dates are needed;
∙Processing 209A's and 209A Transfers start to finish;
∙Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required;
∙Maintains statistical data concerning cases processing activities;
∙May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court;
∙Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, daily lists, and updates to case information.
∙Communicate effectively with litigants, attorneys and other law enforcement personnel;
∙Provide the public and others with general knowledge of court procedures pertaining to divorce, separation and paternity matters involving minor children;
∙Responds to routine requests for information concerning cases, and scheduling;
∙Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, daily lists, other standard form documents, and updates to case information;
∙Copies, files, retrieves, and sorts court papers, documents and folders according to establish procedure;
∙Sends out notices to various parties and attorneys;
∙Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail.

Education and Training
Master of Science: Criminal Justice/Public AdministrationSouthern New Hampshire UniversityCity, State
Bachelor of Science: Social Work2010Our Lady of Elms CollegeCity
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Resume Overview

School Attended

  • Southern New Hampshire University
  • Our Lady of Elms College

Job Titles Held:

  • Probation Case Specialist
  • Case Specialist III

Degrees

  • Master of Science : Criminal Justice/Public Administration
    Bachelor of Science : Social Work 2010

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