Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
A lower-to-mid level financial professional with a successful relationship management skills in the ultra-high net worth space, performing due diligence, maximizing revenue potential and handling time-sensitive, complex transactions.
- Excellent attention to detail
- Expert in customer relations
- Excellent communication skills
- Flexible team player
- Cantonese
| - Financial modeling
- Financial reporting and analysis
- Complex problem solving
- Superior time management
- Proficient in Microsoft Office
|
2013 to 08/2015 Private Banking Associate Bankers Trust – Phoenix, AZ,
- Built
strong relationships, managed over 180 households of UHNW (3M asset
requirement) of personal and holding company accounts of depository, credit and
investments
- Supported
Canada’s top-tier Private Banker to retain and acquire business generating over
6B in revenue
-
Minimized shareholder risk by preventing fraud,
adhered to AML requirements, and legal disclosures
- Researched appropriate investment
products for client meetings
-
Completed client on-boarding, KYC
updates and due diligence processes to adhere to internal legal documentation
requirements
- Grew assets in portfolio through
specialized products (ADI accounts, DCDs, RFAs, AgriInvest accounts, mutual
funds, money markets, registered and non-registered plans)
-
Maximized opportunities through an
internal CRM system achieving pipeline goals
- Prevented revenue leakage through
management fee increases and interest rate products
- Improved client on-boarding processes
for National Office
07/2012 to 2013 Account Services Representative Lifeworks Inc – Bloomington, MN,
- Team
built by training new hires in the CSR and ASR roles improving branch
efficiency and accuracy
- Decreased
branch client complaints and produced effective solutions
-
Exceeded
sales goals for retail deposit, credit, investment and business products when
suitable and referring to partners when appropriate
07/2011 to 07/2012 Customer Service Representative Benefitmall Inc. – Fort Worth, TX,
-
Developed efficient practices for front line team
for new and existing clients
- Increased personal and small business
client relationships for RBC transferring clients’ accounts from other
institutions
- Performed daily banking transactions,
sold deposit, credit, investment and business products to achieve sales
goals
Expected in 2016 Postgraduate Certificate: Finance and Investments
Baruch College - New York, USA
GPA:
Expected in 2011 Bachelor of Arts: Political Science Minor English
University of British Columbia - Vancouver, Canada
GPA:
LEVEL
II CANDIDATE IN THE CFA PROGRAM
- Passed Level I of the CFA examination in 2015
CANADIAN
SECURITIES INSTITUTE
- Canadian
Securities Course, Conduct Practices Handbook, Personal Financial Services
Advice, Financial Planning I
Pajama Program (reading to underprivileged children in NY)
Hong Kong Association of NY (event planning, fundraising)
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