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prior authorization warranty systems agent resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Websites, Portfolios, Profiles
  • savory_addition (instagram)
  • www.facebook.com/SavoryAddictionCatering/
Professional Summary
Team-oriented leader possessing excellent communication skills. Works well independently and maintains a high level of productivity. Diligent and committed to making customers happy and satisfied.
Skills
  • ASE certification
  • Diagnostics knowledge
  • Exhaust systems
  • Fuel ignition repair
  • Air conditioning systems
  • Certified Auto Mechanic
  • Trim and molding tools
  • Forklift operator
  • Eager to lean
  • Always willing to please
  • Dedicated
Work History
Prior Authorization & Warranty Systems Agent, 09/2014 - Current
Apartment Income Reit Corp. Fremont, ,
  • National warranty claim review and approval.
  • Approval and review of requested high dollar repairs.
  • Technical review of repairs performed and requested.
  • Direct contact with dealerships, multiple internal departments, district and regional managers.
Service Technician, 06/2014 - 09/2014
Atmos Energy Corp. Jackson, MS,
  • Specialized in bumper to bumper repairs and maintenance of customer vehicles.
  • Diagnostics and warranty repair.

Drive Manager / Service Technician, 03/2013 - 06/2014
Atmos Energy Corp. Killeen, TX,
  • Direct interaction with service customers.
  • Work, job and repair delegation.
  • Shift schedule arrangement.
  • Moral and concern adviser for employee and customers.
  • Work flow coordinator in the service department.
  • Inventory inspections.
  • Specialized in bumper to bumper repairs of customer vehicles.
  • Maintenance and diagnostics of customer vehicles.



Service and Used Car Technician, 03/2011 - 05/2013
Hardin Honda City, STATE,
  • Specialized in bumper to bumper repairs and maintenance of customer vehicles.
  • Diagnostics and warranty repair.
  • Certification, inspection and repair of used vehicle for sale.

Service Technician, 06/2006 - 08/2009
Toyota Of Cerritos City, STATE,
  • Specialized in bumper to bumper repairs and maintenance of customer vehicles.
  • Diagnostics and warranty repair.
Service Technician, 09/2003 - 06/2006
Toyota Of Orange City, STATE,
  • Specialized in bumper to bumper repairs and maintenance of customer vehicles.
  • Diagnostics and warranty repair.
Education
Associate of Science: Automotive, Expected in
-
Fullerton College - 321 E Chapman Ave, Fullerton, CA 92832
GPA:
Status -
  • Minor in Music
  • Automotive Service Excellence certification in brakes, suspension and steering.
  • Associate of Science Degree requirement to be completed

Toyota Certification: Automotive, Expected in 2005
-
Cypress College - 9200 Valley View St, Cypress, CA 90630
GPA:
Status - A 1 year product education program specifically for Toyota vehicles.
Additional Information
Over the past 4 years I have been becoming more serious about my food and hope that some day "Savory Addiction Catering" will become a legitimate business. Right now I am just hoping for a shot to prove myself and expand my skill set. Consider me a sponge! I\'m a firm believer that we never stop learning. I have created menus for separate parties and have catered events for groups as small as 12 and as large as 55 people. I am currently working on 5 separate events including a 3 day event for 30+ people during the 2017 Scottish Festival, next month at the OC Fair Grounds. My private chef services have included; gatherings for as large as 20 people, wine, beer and cheese tasting and I have also assisted some local realtors with open house appetizers. I love the intimacy of a Private Chef and grandness of the catered event.

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Resume Overview

School Attended

  • Fullerton College
  • Cypress College

Job Titles Held:

  • Prior Authorization & Warranty Systems Agent
  • Service Technician
  • Drive Manager / Service Technician
  • Service and Used Car Technician
  • Service Technician
  • Service Technician

Degrees

  • Associate of Science
  • Toyota Certification

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