TECHNICAL SUPPORT SPECIALIST HELP DESK | TIER 1 SUPPORT | NETWORK ADMINISTRATION Driven and resourceful IT Professional who consistently applies technical skills to troubleshoot user issues and proactively support systems to enable smooth operations. Adaptable learner who masters new technology in both team and self-directed environments to gain a proficient in a range of computer systems, languages, tools, and testing methodologies. Strong problem solver who uses critical thinking to overcome challenges and generate solutions to support a broad range of end users and field technicians. Positive and proactive team player who maintains a positive attitude and client rapport to ensure internal customer relations. Enthusiastic and adaptable technical support professional looking to leverage my skills to help accomplish organizational goals while providing customer service excellence.
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