Proactive Student with superior skills in customer service, time management and a foreign language. Eager to bring value to a sales establishment through hard work and commitment to quality. Offering demonstrated success in growth through learning.
Skills
Basic clerical knowledge
Classroom management
Lesson Planning
Child development
Customer service
Problem-solving
Tutoring expertise
Early Childhood Education
Group and individual instruction
Time management
Active listening
Foreign Language
Work History
07/2020 to 07/2020
Preschool Teacher AssistantLegacy Traditional Schools – Phoenix, AZ,
Educated students in foundational concepts such as shapes, numbers and letters.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Communicated with parents to inform about child's progress and classroom behavior.
Assisted teacher by developing lesson plans to meet educational goals for each child.
Supervised students and enforced discipline during all Head Start activities.
Nurtured supportive learning environment, often used as model for other classrooms.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Taught average of 16 children per school year.
Identified signs of emotional and developmental problems in children and reported to parents.
09/2019 to 03/2020
ServerChurchill Downs Incorporated – Kenner, LA,
Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
Served needs of more than 15 customers in busy work environment.
Prepared beverages and filled food orders for customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
08/2019 to 03/2020
Preschool Teacher AideCentral Lakes College – Saint Martin, MN,
Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Assisted teacher by developing lesson plans to meet educational goals for each child.
Prepared for lessons by gathering educational materials and setting up equipment.
Helped children's confidence and self-esteem by providing safe, loving environment.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Collaborated with 3 teachers to promote appropriate care and education for 20 children.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
10/2018 to 03/2020
ServerChurchill Downs Incorporated – Meraux, LA,
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Greeted and maintained relationships with regular customers.
Education
Expected in 05/2020
High School Diploma: Gilbert High School - Gilbert, AZ GPA:
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