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Presales Systems Engineer Resume Example

Resume Score: 80%

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PRESALES SYSTEMS ENGINEER
Professional Summary

Experienced Presales Systems Engineer with over 12 years of experience in Enterprise storage and software. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently recognized for performance excellence and contributions to company success.

Skills
  • PRESALES SYSTEMS ENGINEER/SOLUTIONS ARCHITECT
  • Talented solutions architect with 14+ years' experience in enterprise storage sales, cloud data protection environments, data center operations, with skills and knowledge in architecting, implementing, and supporting data protection, hyperconverged, and enterprise storage solutions
  • Loyal, honest, and resolute employee. I look forward to future opportunities and using my skills to help the company achieve its goals
  • Motivated to continue learning new technologies through research, training, and continued education opportunities. I am driven to learn new tasks and jobs quickly and believe that is a strength of mine
  • Focus Areas
  • Enterprise Storage Sales
  • Cloud backup and recovery practices
  • Server and storage administration
  • Pre/post sales activities
  • End-user & partner training
  • Technical presentations & product demos
  • Technical support services
  • Server virtualization technologies
  • Documenting best practices
  • Enterprise Software Sales - Backup/DR
  • Active Directory, Sales and support
  • ARCHITECT, SAN
  • Backup, Servers
  • Business development, SYSTEMS ENGINEER
  • C, Technical support
  • Competitive
  • Conferences
  • Clients
  • Direction
  • Features
  • Firewalls
  • Focus
  • Meetings
  • Microsoft Office
  • Enterprise
  • NAS
  • Presentations
  • Processes
  • Improve product
  • Promotion
  • Quality
  • Recruitment
  • Research
  • Selling
  • Sales
  • Computer systems knowledge
Work History
Presales Systems Engineer, 07/2017 to Current
INFINIDAT – WINDSOR, CO
  • Lead technical expert selling Infinidat's storage portfolio solutions to enterprise customers in assigned territory
  • These activities include but not limited to:
  • Led technical relationships and direction in assigned territory or industry vertical with prospects, clients, business partners, and application ecosystem partners
  • Deliver product, solution and architecture presentations at C-level
  • Partner directly with Sales Executive in assigned territory and carried sales target
  • Contribute significant portions and/or leading responses to RFPs, RFQs and RFIs
  • Analyze clients' technical and business priorities, and relate to Infinidat's portfolio solution set
  • Proactively stay up to date with latest technologies concerning Infinidat's product portfolio, and underlying technologies
Presales Solutions Architect, 11/2016 to 02/2017
SIMPLIVITY CORPORATION – GREELEY, CO
  • Support Company sales, channel and business development efforts
  • Train VARs in the deployment of SimpliVity technologies
  • Provide direct and remote facing pre-sales technical support and services
  • These activities include but are not limited to:
  • Product presentations and demonstrations to both large and small audiences
  • On-site product installation and configuration
  • Solution architecting, sizing, and design
  • Education and knowledge transfer to customers, channels and partners in order to maximize Company's product user experience and value proposition
  • Provide technical support associated with recruitment, enablement and management of Company's channel partners in order to maximize opportunity pipeline and channel execution efficiencies
  • Provide feedback from all sources (customers, channel partners, technical partners, etc.) to Company management in order to improve product quality, features, competitiveness and overall customer and partner experience
  • As required, create and publish technical information, best practices, methodologies, competitive matrices, etc
  • In order to continuously improve Company's field sales effectiveness as well as customer and partner satisfaction
Solutions Architect/System Admin/Support Services, 01/2005 to 01/2016
DAKOTA CLOUD RECOVERY/KT CONNECTIONS – RAPID CITY, SD
  • Transitioned to Solutions Architect role to lead sales and support teams in architecting, implementing and supporting cloud backup and recovery solutions for small to medium-sized businesses
  • Data protection solutions included Veeam Backup & Replication, Asigra, and Evault
  • Interfaced with sales team to support pre and post sales activities
  • Provided company promotion by attending lunch and learns, partner conferences, and vendor user group sessions
  • Other job activities included, but not limited to:
  • Onsite and remote customer facing pre-sales activities
  • Deliver product presentations, demonstrations, and white-boarding sessions
  • Involvement with product installation and configuration
  • Support product evaluations and proof-of-concepts
  • Support internal sales, and partner sales teams in business development efforts
  • Training and knowledge transfer to customers, channel partners, and co-workers
  • Provide technical support for customers and channel partners
  • Document internal processes and best practices
  • Attend conferences, partner events, and onsite meetings as required
  • Oversee day-to-day operations of data center infrastructure related to cloud backup & recovery, i.e
  • Compute and storage
  • Testing new products and solutions for implementation and making recommendations to upper management
Education
Bachelor of Science: Computer & Network Security, 2004
Dakota State University - Madison, SD
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Resume Overview

Companies Worked For:

  • INFINIDAT
  • SIMPLIVITY CORPORATION
  • DAKOTA CLOUD RECOVERY/KT CONNECTIONS

School Attended

  • Dakota State University

Job Titles Held:

  • Presales Systems Engineer
  • Presales Solutions Architect
  • Solutions Architect/System Admin/Support Services

Degrees

  • Bachelor of Science : Computer & Network Security , 2004

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