Presales Systems Engineer Resume Example INFINIDAT

PRESALES SYSTEMS ENGINEER

Professional Summary

Experienced Presales Systems Engineer with over 12 years of experience in Enterprise storage and software. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently recognized for performance excellence and contributions to company success.

Skills

PRESALES SYSTEMS ENGINEER/SOLUTIONS ARCHITECT
Talented solutions architect with 14+ years' experience in enterprise storage sales, cloud data protection environments, data center operations, with skills and knowledge in architecting, implementing, and supporting data protection, hyperconverged, and enterprise storage solutions
Loyal, honest, and resolute employee. I look forward to future opportunities and using my skills to help the company achieve its goals
Motivated to continue learning new technologies through research, training, and continued education opportunities. I am driven to learn new tasks and jobs quickly and believe that is a strength of mine
Focus Areas
Enterprise Storage Sales
Cloud backup and recovery practices
Server and storage administration
Pre/post sales activities
End-user & partner training
Technical presentations & product demos
Technical support services
Server virtualization technologies
Documenting best practices
Enterprise Software Sales - Backup/DR
Active Directory, Sales and support
ARCHITECT, SAN
Backup, Servers
Business development, SYSTEMS ENGINEER
C, Technical support
Competitive

Conferences
Clients
Direction
Features
Firewalls
Focus
Meetings
Microsoft Office
Enterprise
NAS
Presentations
Processes
Improve product
Promotion
Quality
Recruitment
Research
Selling
Sales
Computer systems knowledge

Work History

Presales Systems Engineer, 07/2017 to Current
INFINIDAT – WINDSOR, CO

Lead technical expert selling Infinidat's storage portfolio solutions to enterprise customers in assigned territory
These activities include but not limited to:
Led technical relationships and direction in assigned territory or industry vertical with prospects, clients, business partners, and application ecosystem partners
Deliver product, solution and architecture presentations at C-level
Partner directly with Sales Executive in assigned territory and carried sales target
Contribute significant portions and/or leading responses to RFPs, RFQs and RFIs
Analyze clients' technical and business priorities, and relate to Infinidat's portfolio solution set
Proactively stay up to date with latest technologies concerning Infinidat's product portfolio, and underlying technologies

Presales Solutions Architect, 11/2016 to 02/2017
SIMPLIVITY CORPORATION – GREELEY, CO

Support Company sales, channel and business development efforts
Train VARs in the deployment of SimpliVity technologies
Provide direct and remote facing pre-sales technical support and services
These activities include but are not limited to:
Product presentations and demonstrations to both large and small audiences
On-site product installation and configuration
Solution architecting, sizing, and design
Education and knowledge transfer to customers, channels and partners in order to maximize Company's product user experience and value proposition
Provide technical support associated with recruitment, enablement and management of Company's channel partners in order to maximize opportunity pipeline and channel execution efficiencies
Provide feedback from all sources (customers, channel partners, technical partners, etc.) to Company management in order to improve product quality, features, competitiveness and overall customer and partner experience
As required, create and publish technical information, best practices, methodologies, competitive matrices, etc
In order to continuously improve Company's field sales effectiveness as well as customer and partner satisfaction

Solutions Architect/System Admin/Support Services, 01/2005 to 01/2016
DAKOTA CLOUD RECOVERY/KT CONNECTIONS – RAPID CITY, SD

Transitioned to Solutions Architect role to lead sales and support teams in architecting, implementing and supporting cloud backup and recovery solutions for small to medium-sized businesses
Data protection solutions included Veeam Backup & Replication, Asigra, and Evault
Interfaced with sales team to support pre and post sales activities
Provided company promotion by attending lunch and learns, partner conferences, and vendor user group sessions
Other job activities included, but not limited to:
Onsite and remote customer facing pre-sales activities
Deliver product presentations, demonstrations, and white-boarding sessions
Involvement with product installation and configuration
Support product evaluations and proof-of-concepts
Support internal sales, and partner sales teams in business development efforts
Training and knowledge transfer to customers, channel partners, and co-workers
Provide technical support for customers and channel partners
Document internal processes and best practices
Attend conferences, partner events, and onsite meetings as required
Oversee day-to-day operations of data center infrastructure related to cloud backup & recovery, i.e
Compute and storage
Testing new products and solutions for implementation and making recommendations to upper management

Education

Bachelor of Science: Computer & Network Security, 2004
Dakota State University - Madison, SD

Resume Overview

Companies Worked For:

INFINIDAT
SIMPLIVITY CORPORATION
DAKOTA CLOUD RECOVERY/KT CONNECTIONS

School Attended

Dakota State University

Job Titles Held:

Presales Systems Engineer
Presales Solutions Architect
Solutions Architect/System Admin/Support Services

Degrees

Bachelor of Science : Computer & Network Security , 2004

Presales Systems Engineer Resume Example

Resume Score: 80%

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