Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented Prep Cook adept in managing high-volume environments with grace and efficiency. Well-verse in customer service and management sklls with exceptional work ethic.

  • Menu memorization
  • Food inspection
  • Food preparation and safety
  • Recipes and menu planning
Work History
Prep Cook, 01/2019 - Current
Bristol Farms Rolling Hills Estates, CA,
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared ingredients for menu items.
  • Managed opening and closing shift kitchen tasks.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Identified inefficiencies leading to improved productivity.
  • Collaborated with chef to collect information about specific customer desires and dietary needs m
  • Collaborated with chef to collect information about specific customer desires and dietary needs.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Prepared average of 4 menu items per shift.
  • Washed, chopped, julienne, diced and sliced vegetables and added] ingredients.
  • Produced 4 different pasta dishes per day and maintained near-perfect customer satisfaction scores.
  • Practiced proper safety and sanitation standards.
  • Cooked all menu items according to specified instructions.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Transitioned between breakfast and dinner service by breaking down breaking down and deli station.
  • Supported waitstaff and other team members in completing tasks.
Family Support Worker, 02/2015 - 08/2019
Hartford Healthcare Oxford, CT,
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Gathered, analyzed and compiled data into reports to be distributed to appropriate personnel.
  • Offered constructive feedback and contributed ideas at weekly staff meetings.
  • Referred families to shelters, legal resources and educational programs.
  • Maintained equipment and inventory records.
  • Gathered information and filed reports to resolve complaints.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Educated families and community members about domestic violence, including its impact on children.
Assistant Program Supervisor of Operations, 10/2003 - 05/2014
Haven Recovery Center City, STATE,
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Educated family members and caregivers on patient care instructions.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Oversaw and managed 13 clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
  • Updated patient charts using excel software with data such as medications to keep records current and support accurate treatments.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
High School Diploma: , Expected in 06/1976
Matthew Fontaine Maury High School - Norfolk, VA

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Resume Overview

School Attended

  • Matthew Fontaine Maury High School

Job Titles Held:

  • Prep Cook
  • Family Support Worker
  • Assistant Program Supervisor of Operations


  • High School Diploma

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