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I would immensely interested in working for first watch and being a server. Im a fast learner. Polished serving with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in fine establishments. Thrive in fast-paced environments through excellent customer service skills. Customer-oriented serving with years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction 100% by maintaining upbeat attitude, quickly attending to guests and doing my job as best possible, even on a bad day. I also have highly skilled work ethic. When is start i don't stop supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish the right order, and [Task]. Expert at providing exceptional customer service by quickly and energetically completing special requests.
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- Grilled and deep fried various foods, including meats, potatoes and fish.
- Maintained quality and freshness of food by rotating stock 3-5 times per day
- Made all meals in accordance with company standards and requirements.
- Improved overall kitchen efficiency through working and, leading to a happy customer.
- Kept stations stocked and ready for use to maximize productivity.
- Sliced meats to prepare for cooking and assembly of menu items such as lamb, chicken, steak and salmon,
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Operated steam kettles to produce 8-gallons of chicken soup each day.
- Cooked food following specific measurements and recipes.
- Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
- Maintained order and cleanliness of work areas to conform with health codes.
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Restocked pantry with nonperishable food items to prevent stock from running low.\=re
- Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Re-stocked, organized and arranged service and food stations.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Educated customers on special pricing opportunities and company offerings.
- Assessed customer needs and upsold products and services to maximize sales.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Worked with mangers to develop customer service improvement initiatives.
- Answered customer questions and addressed concerns, resulting in 60% reduction in complaint calls.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Reviewed account and service histories to identify trends and issues.
Ridge Community High School - Davenport, FL
- Increased kitchen efficiency by 80%.
- Offered suggestions for improved training procedures leading to an increase in employee retention.
- Created highly effective new that significantly impacted efficiency and improved operations.
- Drove 70% improvement in 6 month profits through aggressive customer service and prep..
- Consistently maintained high customer satisfaction ratings.
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Resume Overview
School Attended
- Ridge Community High School
Job Titles Held:
- Prep Cook
- Kitchen Staff Member
- Customer Service Associate
Degrees
- High School Diploma
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