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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I would immensely interested in working for first watch and being a server. Im a fast learner. Polished serving with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in fine establishments. Thrive in fast-paced environments through excellent customer service skills. Customer-oriented serving with years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction 100% by maintaining upbeat attitude, quickly attending to guests and doing my job as best possible, even on a bad day. I also have highly skilled work ethic. When is start i don't stop supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish the right order, and [Task]. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Skills
  • Equipment cleaning and maintenance
  • Foodservice sanitation
  • Dish preparation
  • Recipe preparation
  • Cutting and slicing techniques
  • Food preparation
  • Team-oriented
  • Effective prioritization
  • Multitasking
  • Highly motivated
  • Active listener
  • Communication
  • Teambuilding
  • Cleaning and organization
  • Clerical
  • Project planning
  • Planning
  • Punctual and honest
Experience
09/2020 to Current
Prep Cook Ssp Group Sacramento, CA,
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Maintained quality and freshness of food by rotating stock 3-5 times per day
  • Made all meals in accordance with company standards and requirements.
  • Improved overall kitchen efficiency through working and, leading to a happy customer.
  • Kept stations stocked and ready for use to maximize productivity.
  • Sliced meats to prepare for cooking and assembly of menu items such as lamb, chicken, steak and salmon,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Operated steam kettles to produce 8-gallons of chicken soup each day.
  • Cooked food following specific measurements and recipes.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
08/2019 to 11/2020
Kitchen Staff Member Vail Resorts Eureka, MO,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Restocked pantry with nonperishable food items to prevent stock from running low.\=re
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
05/2018 to 11/2019
Customer Service Associate Bed Bath & Beyond Lafayette, IN,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Worked with mangers to develop customer service improvement initiatives.
  • Answered customer questions and addressed concerns, resulting in 60% reduction in complaint calls.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Reviewed account and service histories to identify trends and issues.
Education and Training
Expected in 05/2020
High School Diploma:
Ridge Community High School - Davenport, FL
GPA:
Accomplishments
  • Increased kitchen efficiency by 80%.
  • Offered suggestions for improved training procedures leading to an increase in employee retention.
  • Created highly effective new that significantly impacted efficiency and improved operations.
  • Drove 70% improvement in 6 month profits through aggressive customer service and prep..
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Ridge Community High School

Job Titles Held:

  • Prep Cook
  • Kitchen Staff Member
  • Customer Service Associate

Degrees

  • High School Diploma

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