(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Talented Prep Cook with 11 years of experience in Kitchen environment. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Detail-oriented Prep Cook adept in managing high-volume environments with grace and efficiency. Well-versed in Multi-tasking and Customer Service with exceptional work ethic. Proactive professional aiming to fulfill a fast food role within a dynamic team. Excellent multi-tasker with high attention to detail Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens. Skilled at staying focused and efficient in high-stress situations and maintaining calmness in busy times. Excellent and proven cooking skills. Friendly prep cook with 10 years of experience taking fast food orders and cooking food. Adaptable multi-tasker with talents in assisting customers, entering orders into POS system and cooking simple items. Accurate when preparing food to meet customer requests. Dynamic food service professional driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food-handling standards. First-class Pizza Chef with 10 years of experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas. Diligent restaurant kitchen worker with excellent cooking skills and strong knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Hardworking customer service represenitive bringing 10 years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Experienced Retail Sales Associate with 10 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction. Motivated professional Adept at building productive relationships, resolving complex issues and winning customer loyalty. Bringing 11-year background maintaining customer satisfaction and contributing to company success. Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills. Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable about maintaining organized inventories and handling custodial requirements of Retail Stores And office buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing more than 5 years of experience in all environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Dedicated Professional Fundraiser with 1 years' experience planning special campaigns and fundraising events. Enthusiastic about supporting issues related to Drug Abuse cause. Accomplished in working with corporate leaders to receive sponsorships and initiate matching gift programs. Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support. Strategic Professional Fundraiser consistently generating over Thousands of dollars for non-profit organizations. Expert negotiation and corporate relationship management talents. Committed to offering top-notch Communication talents to people in need of help with abuse problems Talented individual with plumbing equipment installation experience. An effective Plumbing Assistant looking to apply great communication and organizational skills along with plumbing systems knowledge. A calm demeanor coupled with a great team-driven mentality. Energetic individual boasting demolition and bathroom installation experience. A smart Plumbing Assistant known for working hard, lending a hand when needed and meticulous cleanup of job sites.

  • Menu memorization
  • Food inspection
  • Food preparation and safety
  • Recipes and menu planning
  • Stocking and replenishing
  • Food spoilage prevention
  • Communication skills
  • Food processing
  • Adherence to recipes
  • Ambitious
  • Ingredient preparation
  • Cash register operations
  • Customer assistance
  • Merchandise Restocking
  • Refund Handling
  • Cleaning procedures
  • Basic math skills
  • Cash Handling
  • Organization
  • Supervision
  • Shelving of products
  • Money handling
  • Grant Applications
  • Problem resolution
  • Weeding Gardens
  • Lifts 50 pounds
  • Closing Processes
  • Conflict Resolution
  • Budgeting
  • Cleaning
  • Food preparation
  • Efficient multitasking
  • Time management
  • Dependable and reliable
  • Order delivery practices
  • Teamwork
  • Performance improvement
  • Quick-learning
  • Operations support
  • Kitchen organization
  • Refunds and exchanges
  • Credit card processing
  • Drawer Management
  • Cash Register Operation
  • Retail Merchandising
  • Product knowledge
  • Cash register skills
  • Customer service
  • Team Bonding
  • Product restocking
  • Heavy lifting
  • Fundraising
  • Project organization
  • Watering Lawns and Trees
  • Customer service and assistance
  • Front desk operations
  • Registration Processing
  • Wake-Up Calls
  • Guest services
  • Debris removal
Teen Challenge Discipleship School Riverside, CA, Expected in 08/2020 Certificate : Philosophy And Religious Studies - GPA :
Santa Barbara City College Santa Barbara, CA Expected in : Basic Studies - GPA :
Village High School Sun Valley, CA, Expected in 06/2005 High School Diploma : - GPA :
  • Graduated with 3.8 GPA
  • ServSafe
Work History
Benchmark Hospitality - Prep Cook
Houston, TX, 03/2019 - 04/2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Cooked all menu items according to specified instructions.
  • Prepared ingredients for menu items.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Trained and assisted new kitchen staff members.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Managed opening and closing shift kitchen tasks.
  • Cleaned and organized kitchen areas.
  • Prepared Numerous take-out orders per shift by securely packaging and labeling each order.
  • Identified inefficiencies leading to improved productivity.
  • Practiced proper safety and sanitation standards.
York Hospital - Kitchen Staff
Wells, ME, 09/2009 - 08/2017
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Explained cooking techniques to wait staff in order to support customers with food allergies or diet restrictions.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Chopped vegetables, seasoned meats and mixed cake batter ahead of time in preparation for dinner rush.
  • Checked refrigerators and freezers for proper functioning and monitor for food spoilage.
  • Oversaw and assisted with menu creation and promoted featured items to drive sales.
  • Oversaw weekly inventory transactions to maintain optimal stock levels and reduce expenses.
  • Followed "first in, first out" rule so that food was utilized before its expiration date.
  • Stepped in to assist head chef when sous chef was absent due to illness.
  • Removed empty chafing dishes and replaced with fresh food at buffet.
  • Managed sales transactions, handled cash, counted cash and reviewed deposits to reduce financial losses.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Trained newly hired employees in most effective cleaning and sanitation methods.
  • Sanitized all kitchen equipment after each shift to prevent food borne illness.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Fostered exceptional dining experiences by applying effective quality assurance methods.
  • Reduce health risks by following safety procedures, making food and drink items as trained, maintaining cleaning schedules, restocking regularly and sanitizing equipment according to health department requirements.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Improved operational processes to increase efficiency and achieve timely food preparation.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Removed spoiled food and beverages from inventory and properly disposed of items in approved receptacles.
  • Improved business activities by providing guest feedback and complying with long-term strategies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
Philips - Customer Service Representative
New Kensington, PA, 03/2017 - 06/2017
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered constant flow of customer calls with up to Numerous calls in queue per minute.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Regularly exceeded daily sales and product add-on quotas.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
First Hospitality Group Inc - Cook
Bridgeview, IL, 04/2016 - 10/2016
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Ordered and received products and supplies to stock kitchen areas.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Identified inefficiencies, leading to improved productivity.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Suggested actionable improvements to streamline training procedures.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Increased kitchen efficiency by 50%.
  • Recognized by team members for Moral and customer service.

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Resume Overview

School Attended

  • Teen Challenge Discipleship School
  • Santa Barbara City College
  • Village High School

Job Titles Held:

  • Prep Cook
  • Kitchen Staff
  • Customer Service Representative
  • Cook


  • Certificate
  • Some College (No Degree)
  • High School Diploma

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