Motivated Social Worker skilled in responding to reports of child abuse or neglect. Approaches cases with calm and objective eye with well-being of all parties in mind. Works cooperatively with law enforcement, court officials and educators to promote well-being of child. Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Investigations and ongoing cases and training in both subjects. Motivated to learn, grow and excel in social work industry.
Skills
Case Management
Multidisciplinary team collaboration
Social services
National Association of Social Workers (NASW)
Child Welfare Services/Case Management System (CWS/CMS)
Efficient under pressure
Analytical thinking
Compassionate
Referrals and networking
Cooperative
Conversational Spanish
Written Communication
MS Office
Analytical skills
Cultural awareness
Planning and Coordination
Education
Christian County High SchoolHopkinsville, KYExpected in 05/2017 ā āHigh School Diploma: - GPA:
Campbellsville UniversityCampbellsville, KYExpected in 12/2020 ā āBachelor of Arts:Social Work - GPA:
Graduated with 3.939 GPA
Dean's List Every Semester
Minored in Spanish
Participated in Public Child Welfare Certification Program (PCWCP)
Work History
Liberty University - Practicum Student Lynchburg, VA, 08/2020 - Current
Managed multi-line phone system, directing individuals to desired personnel and providing general information about Protection and Permanency.
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Assisted social service workers with investigation and on-going responsibilities.
Proved successful working within tight deadlines and fast-paced atmosphere.
Followed all policies, regulations, dress codes and schedules.
Reported back to instructor and management to receive day-to-day tasks and responsibilities.
Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Assessed clients for abuse and neglect to compile documentation for court reports.
Maintained regular contact with clients by calling and visiting clients' homes.
Assisted Social Workers with wellness checks and home visits to supervise separated families.
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Offered community resource guidance to clients to meet family needs for assistance.
Completed home wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
Sun Tan City - Tanning Consultant City, STATE, 02/2019 - 06/2020
Maintained clean and stocked front counter area.
Educated clients on health and safety of tanning facilities and procedures.
Determined specific needs and provided most appropriate level of services for Client well-being.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Processed credit and debit card payments to complete purchasing experience.
Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Provided pricing information to customers regarding specific products.
Maximized customer retention by resolving issues quickly.
Maintained organized, presentable merchandise to drive continuous sales.
Carver School Of Social Work - Work Study Office Assistant City, STATE, 09/2017 - 12/2018
Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Upheld strict security procedures to maintain data confidentiality.
Maintained functional office equipment with excellent troubleshooting and maintenance abilities.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Greeted incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Greeted customers and guests warmly, offering directional assistance.
Restocked supplies in neat and easily-accessible fashion.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kept reception area clean and neat to give visitors positive first impression.
Received and routed business correspondence to correct departments and staff members.
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