LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Practice Manager of Operations
Please provide a type of job or location to search!
SEARCH

Practice Manager of Operations Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PRACTICE MANAGER OF OPERATIONS
Professional Summary

Experienced Practice Manager successful at handling payroll administration and patient relations for [Number]-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Skills
  • Workflow planning
  • Strategic Planning
  • Staff Management
  • Project oversight
  • Hiring and recruitment
  • Relationship building and retention
  • Profit improvements
  • Training and mentoring
  • Team Building
  • Contract Management
  • Project support
  • Process improvements
  • Negotiation
  • Business projections
  • Customer Relations
  • Operations oversight
Work History
Practice Manager of Operations, 11/2017 to Current
Southern New Hampshire Health System – Nashua, NH
  • Assisted with regulatory issues such as compliance.
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Consulted with healthcare professionals on business decisions.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Developed policies and procedures for effective practice management.
  • Supervised team of [Number] office personnel.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Executive Director, 05/2006 to 05/2020
Life Care Centers Of America – Stoneham, MA
  • Spearheaded [Number] third-party contract negotiations to obtain favorable pricing and scheduling parameters.
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
  • Established new customer service and problem resolution processes to improve client satisfaction rates.
  • Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
  • Promoted mission of organization via successful community outreach and marketing strategies.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Improved performance management system and introduced [Type] program to develop future leaders.
  • Increased employee retention [Number]% through improvements in leadership and development.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Healthcare Administrator, 06/2010 to 10/2017
New Hampshire Catholic Charities – Manchester, NH
  • Developed and updated department goals and achievements throughout fiscal year.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Managed and recorded facility maintenance and upkeep budget.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Oversaw all financial transactions and management functions, strategically managing $[Number] operating budget.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
Education
Bachelor of Science: Management Science, 05/2006
University of Massachusetts - Lowell - Lowell, MA
  • Dean's List all four years
  • Graduated magna cum laude
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Southern New Hampshire Health System
  • Life Care Centers Of America
  • New Hampshire Catholic Charities

School Attended

  • University of Massachusetts - Lowell

Job Titles Held:

  • Practice Manager of Operations
  • Executive Director
  • Healthcare Administrator

Degrees

  • Bachelor of Science : Management Science , 05/2006

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Practice-Manager-of-Operations-resume-sample

Practice Manager of Operations

Heartland Dental

Dumfries, Virginia

Manager-of-Practice-Operations-resume-sample

Manager of Practice Operations

Dallas, Texas

Manager-of-Clinical-Practice-resume-sample

Manager of Clinical Practice

Cottondale, Florida

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.