Postal Service Clerk Resume Example
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POSTAL SERVICE CLERK
Summary
If you are seeking an experienced tax preparer , I have over 10 years of customer service experience and I am proficient in communications and Inbound and outbound calls. I complete all of my assigned work in an accurate, timely and efficient manner. I maintain a neat and orderly work area, and I abide by all corporate standards, policies, rules and regulations.
Skills
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Experience
Postal Service Clerk | 03/2020 to 08/2020Nuvance Health - Yorktown , NY
- Operated pallet jacks to move large items and containers.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled all delegated tasks, including distribution and disbatch,
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Offered support and advice to newer personnel to improve performance.
- Assisted customers in receiving oversized parcels by carrying items inside.
Front Desk Receptionist | 04/2017 to 03/2020Intercontinental Engineering-Manufacturing Corp. - Riverside , MO
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Oversaw data entry and administrative duties regarding insurance, billing and accounts receivable.
- Managed office inventory and placed new supply orders.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Took many inbound and outbound calls
- Customer service representative took imbound and outbound calls to correspond with vendors and supplies
Project Planner | 02/2015 to 07/2016Intuit - Lancaster , PA
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Updated project plans based on changing objectives, specifications and staff availability.
- Identified, addressed and either resolved or escalated project issues.
- Produced status reports for customers and senior management.
- Created agendas and communication materials for team meetings.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Tax Preparer | 10/2012 to 02/2013Liberty Tax Service - City , STATE
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Finalized and processed paperwork with local, state and federal government authorities.
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
- Collected detailed information and required paperwork from clients to complete tax returns.
- Prepare year end accounting functions needed to prepare business tax returns and various other functions regarding tax filings.
Education and Training
Chattahoochee Technical College - - City,State | | Associate of Applied ScienceAccounting And Finance Degree, 04/2014
Chattahoochee Technical College - City,StateComputerized Accounting Specialists , 05/2014
Chattahoochee Technical College - City,StateOffice Accounting Specialist , 05/2014
Chattahoochee Technical College - City,StatePayroll Accounting Specialist, 05/2014
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Resume Overview
School Attended
- Chattahoochee Technical College
Job Titles Held:
- Postal Service Clerk
- Front Desk Receptionist
- Project Planner
- Tax Preparer
Degrees
- Chattahoochee Technical College - City , State | Associate of Applied Science
Chattahoochee Technical College - City , State
Chattahoochee Technical College - City , State
Chattahoochee Technical College - City , State
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