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Postal Service Clerk Resume Example

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POSTAL SERVICE CLERK
Summary

If you are seeking an experienced tax preparer , I have over 10 years of customer service experience and I am proficient in communications and Inbound and outbound calls. I complete all of my assigned work in an accurate, timely and efficient manner. I maintain a neat and orderly work area, and I abide by all corporate standards, policies, rules and regulations.

Skills
  • Service Oriented
  • Business operations
  • First Aid/CPR certified
  • Communications
  • Customer service
  • Team building
  • Customer relations
  • Banking operations
  • Invoicing and billing
  • Accounts payable and receivable
  • Microsoft Office Suite expert
  • Financial administration
  • High-energy attitude
  • Quick books
  • Oracle
  • Baan System
  • Computerized Accounting
  • Data Entry
  • Problem-solving abilities
  • Organization
  • Excellent listening, oral and written communication.
  • Excellent interpersonal skills to interact with members and employees.
  • Accurately address and resolve issues and inquiries.
  • Excellent organization and planning skills
  • Works well independently but also as a team player
  • Work well in a fast paced and/or in a high pressure work atmosphere.
  • Multi task
  • Proficiency with personal computers
  • Can use a multitude of various tax filing software.
  • Book keeping experience
  • Tax preparer
  • Deductions understanding
  • Tax advising
  • Tax liability management
  • High accuracy
  • Exemptions expertise
Experience
Postal Service Clerk | 03/2020 to 08/2020Company Name - City, State
  • Operated pallet jacks to move large items and containers.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including distribution and disbatch,
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Offered support and advice to newer personnel to improve performance.
  • Assisted customers in receiving oversized parcels by carrying items inside.
Front Desk Receptionist | 04/2017 to 03/2020Company Name - City, State
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Oversaw data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Managed office inventory and placed new supply orders.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Took many inbound and outbound calls
  • Customer service representative took imbound and outbound calls to correspond with vendors and supplies
Project Planner | 02/2015 to 07/2016Company Name - City, State
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Identified, addressed and either resolved or escalated project issues.
  • Produced status reports for customers and senior management.
  • Created agendas and communication materials for team meetings.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Tax Preparer | 10/2012 to 02/2013Company Name - City, State
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Prepare year end accounting functions needed to prepare business tax returns and various other functions regarding tax filings.

Education and Training
Chattahoochee Technical College - - City,State | | Associate of Applied ScienceAccounting And Finance Degree, 04/2014
Chattahoochee Technical College - City,StateComputerized Accounting Specialists , 05/2014
Chattahoochee Technical College - City,StateOffice Accounting Specialist , 05/2014
Chattahoochee Technical College - City,StatePayroll Accounting Specialist, 05/2014
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Resume Overview

School Attended

  • Chattahoochee Technical College

Job Titles Held:

  • Postal Service Clerk
  • Front Desk Receptionist
  • Project Planner
  • Tax Preparer

Degrees

  • Chattahoochee Technical College - City , State | Associate of Applied Science
    Chattahoochee Technical College - City , State
    Chattahoochee Technical College - City , State
    Chattahoochee Technical College - City , State

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