Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.

  • Distribution services
  • Pay scale proficiency
  • Retail sales
  • Mail delivery
  • Automated mail processing proficiency
  • Service-oriented
  • Postal form proficiency
  • Shipping and receiving proficiency
  • Postal service and product expertise
  • Regulatory compliance
  • Strong organization skills
  • Staff development
  • Team collaboration
  • Time management
  • Computer savvy
  • Team building
  • First Aid/CPR
07/2018 to 08/2020 Postal Service Clerk Windermere Real Estate | George, WA,
  • Operated mail processing equipment and manually sorted mail.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Recommended and sold services such as insurance and tracking.
  • Drove retail sales by promoting and selling stamps, envelopes and money orders.
  • Offered support and advice to newer personnel to improve performance.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
05/2016 to 06/2018 Realtor Envision Healthcare | Banning, CA,
  • Conducted sales development with lenders, realtors, mortgage companies, buyers and sellers.
  • Planned and coordinated open house events.
  • Scheduled home viewings with potential buyers.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Verified documentation accuracy and fund disbursement for sales.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Monitored fulfillment of purchase contract terms.
  • Advised prospective clients on current market activities.
  • Maintained database of prospective customers.
  • Advised clients on market conditions, prices and legal requirements.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Researched and determined competitive market price.
  • Built lasting rapport with financial industry leaders.
  • Cultivated rapport with builders, developers and investors to optimize productivity.
  • Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Built rapport with industry leaders through efficient and effective communication and industry expertise.
  • Provided quick and accurate calculations, including percentages, commissions and discounts.
  • Accompanied buyers during property inspections.
05/1990 to 08/2011 Medical Transcriptionist King’s Daughters Medical Center | City, STATE,
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Transferred transcribed materials into electronic health records system.
  • Made corrections when needed to grammar, spelling and syntax.
  • Reviewed medical records for accuracy and completion as required by insurance companies.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Translated medical jargon and short-hand data into correct terminology.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Efficient in transcription software, possessing ability and equipment to work from home.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Identified and corrected errors in reports which could compromise patient care.
  • Identified errors in reports which could compromise patient care.
  • Recorded and filed patient data and medical records.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Thoroughly investigated past due invoices and minimized Number of unpaid accounts.
  • Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
  • Sought clarification from physicians and other hospital personnel for answers to any needed coding interpretations prior to abstracting records.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Liaised with client's health information management department contact to clarify assignments and deadlines.
  • Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
Education and Training
Expected in 05/1992 Associate of Applied Science | Applies Science Technology John Marshall University , Huntington , WV GPA:

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School Attended

  • John Marshall University

Job Titles Held:

  • Postal Service Clerk
  • Realtor
  • Medical Transcriptionist


  • Associate of Applied Science

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