Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am knowledgeable in family support with over 10 years of experience bringing planning and problem-solving abilities. I focus on maximizing resource utilization to support operations and growth while retaining service. I am dependable and very organized and systematic with natural relationship-building qualities. I am a self starter with the ability to manage multiple tasks and priorities at the same time. I have prior knowledge about non profit organizations, managing files and producing professional correspondence for diverse needs. I pride myself in being a good communicator with strong attention to detail and superior work ethic.

Determined person in delivering exceptional service and responding to questions and inquiries quickly with a positive attitude in any situation. Broad experience includes accounting, accounts receivable, invoicing, contract implementation, and telephone inquiries. I would collaborate with organizations to make sure the mission of Hope 101 stays strong and continues to grow. I am looking forward to taking on a new challenge as an Executive Director with an amazing organization that supports area individuals to become the best they can be. This has been a mission of mine for many years in the various jobs I have done in the past. Several years ago I applied for a different position with Hope 101; I still believe in your mission today as I did then. I have the knowledge and desire to promote Hope 101 as a great cause that serves those in need with love, compassion, empathy, and a positive attitude which can make a huge difference. I am a flexible hard worker ready to learn and contribute to team success.

  • Scheduling and calendar management
  • Data entry
  • Report writing
  • Event coordination
  • Critical thinking
  • Organizational skills
  • Teambuilding
  • Communication
  • Working collaboratively
  • Training & Development
  • Planning
  • Team management
  • Relationship building
Post Adoption Resource Center, 03/2019 to Current
The Arc Of Genesee OrleansAlbion, NY,
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Helped clients develop coping mechanisms and technical abilities.
  • Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
  • Facilitated monthly group meetings, listened, offered compassion and supported members.
  • Referred involved parties to needed community resources.
  • Improved team performance by devising successful training methods and programs.
  • Built strong and trusting rapport with clients and loved ones.
  • Educated families and patients on potential plans for family care, including subsidy and support options.
Meals on Wheels Driver, 02/2021 to 08/2021
Lutheran ServicesWaterloo, IA,
  • Applied defensive driving and safety techniques to prevent accidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Processed shipment documents neatly and efficiently for each load.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times
  • Loaded and unloaded 50 meals each day.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Parent Educator, 08/2016 to 03/2019
Lutheran ServicesDubuque, IA,
  • Educated parents on child development and provided varied parenting methods to encourage growth.
  • Helped clients to better understand parental role, focusing on developing skills to nurture and guide children.
  • Visited families in home environment to evaluate needs and offer suggestions for improved daily lifestyle choices.
  • Worked one on one with families to address issues head-on and develop proactive solutions.
  • Developed family lesson plans and activities to encourage positive interactions and strengthen bonds.
  • Provided information and research regarding local community resources such as support groups and meetings for families.
  • Identified appropriate community resources and provided referrals for services.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Conferred with clients to discuss options and goals for various services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Attended hearings with victims to provide emotional support.
  • Advocated for victims during difficult situations by handling various tasks, including filing police reports and support with mental health providers.
Parent Educator, 07/2014 to 08/2016
Bethany Christian ServicesCity, STATE,

Job description is the same as Parent Educator with True North Community Services. Timing for Grants was the basis for job employer change.

Education and Training
Bachelor of Science: Elementary Education, Expected in 06/1989
Central Michigan University - Mount Pleasant, MI
Associate of Arts: Elementary Education, Expected in 05/1985
Bethany Christian College - Mankato, MN,
High School Diploma: , Expected in 06/1983
Midland Public Schools - Midland, MI,

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School Attended

  • Central Michigan University
  • Bethany Christian College
  • Midland Public Schools

Job Titles Held:

  • Post Adoption Resource Center
  • Meals on Wheels Driver
  • Parent Educator
  • Parent Educator


  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

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