LiveCareer-Resume

pool technician resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Time management
  • Inventory management
  • Data entry
  • Administrative support
  • Documentation
  • Budgeting
  • Quality assurance
  • Training
  • Customer service
  • Strategic planning
  • Regulatory compliance
  • Customer relations
  • Safety and compliance
  • Team building
  • Staff supervision
Work History
07/2019 to Current Pool Technician Ecolab Inc. | Myrtle Beach, SC,
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Worked with all types of weather and ground conditions.
08/2018 to 07/2019 Asbestos Abatement Worker St. Joseph Health | Corona, CA,
  • Utilized diagnostic and identification tools to identify hazardous materials and differentiate between materials.
  • Tested air quality to check for complete removal of all asbestos.
  • Assembled and positioned decontamination areas at exits of job sites to prevent harm to bystanders and unprotected persons.
  • Collected all waste in approved disposal bags and sealed with correct procedures.
  • Cleaned all surfaces of debris and dust.
  • Softened and removed asbestos by spraying then scraping asbestos off surfaces.
  • Prepared work areas with proper containment procedures and filtration systems.
  • Removed asbestos using hand and power tools or specialty equipment.
  • Verified OSHA compliance for worksite and coworkers to establish safe environment.
  • Utilized personal protective equipment during building demolition and asbestos removal.
  • Educated bystanders and coworkers on short- and long-term hazards of asbestos.
  • Constructed and placed containment corridors between worksites to properly contain asbestos and hazardous materials.
  • Complied with all environmental laws and regulations concerning asbestos and hazardous waste removal.
  • Secured and contained asbestos and hazardous materials for transport.
  • Contained dangerous materials on site by building structures or walls to restrict access prior to removal processes.
  • Operated power tools, industrial cleaning equipment and sprayers to remove harmful substances from surfaces.
  • Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
  • Operated and maintained heavy equipment, including hoists and forklifts, to move supplies and contaminated materials.
  • Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.
03/2017 to 08/2018 Call Center Customer Service Representative Focus | City, STATE,
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Initiated termination of customer contract upon request.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Referred complex issues relating to online order system or technology to help desk for further evaluation.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Researched issues through identification of similar past problems and recommended most appropriate solution.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
01/2015 to 03/2017 Demolisher Wasatch | City, STATE,
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Operated unique equipment such as pneumatic hammers.
  • Set up ladders, scaffolding, fences and temporary structures to prepare sites and protect public.
  • Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
  • Signaled and supported equipment operators with moving through sites and securing special attachments.
  • Examined and checked over finished parts to assess compliance to specifications.
Education
Expected in High School Diploma | Horizonte, Salt Lake City , GPA:

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Resume Overview

School Attended

  • Horizonte

Job Titles Held:

  • Pool Technician
  • Asbestos Abatement Worker
  • Call Center Customer Service Representative
  • Demolisher

Degrees

  • High School Diploma

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