Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Trainer with years of experience. Successful in engaging and integrating educational technology to drive retention, comprehension and student participation. Very passionate trainer with extensive knowledge from roadway maintenance to equipment.

  • Team Leadership
  • Team Supervision
  • Coach Employees
  • Identify Customer Needs
  • Staff education and training
  • Excellent communication
  • Teamwork
  • Active Listening
  • Verbal and writing communication
  • Adult education
  • Student rapport
  • Course planning
  • Group and individual instruction
  • Lesson plan development
  • Online instruction
  • Public speaking
  • Training program development
  • Employee training
  • Training material development
  • Classroom expertise
Work History
Pool Builder, 12/2019 - Current
The Parking Spot Columbus, OH,
  • Laid out materials and system components to prepare for installation.
  • Worked with all types of weather and ground conditions.
  • Operated tools, equipment and machinery according to safety standards.
  • Calculated materials and time needed for each job.
  • Worked with other employees to resolve easy problems, improve operations and provide exceptional customer service.
  • Conducted training and change management processes to improve operations. Help to get new and old employees trained the right way.
Supervisor, 03/2019 - 12/2020
Concentrix Reno, NV,
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Revitalized area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Oversaw and optimized work of 11 performing high-quality employees.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Supervised eleven employees, including scheduling, training and performance monitoring.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow's to meet any daily demand.
  • Implemented improved training programs for maintenance employees.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Procured information from various vendors to ensure cost-effective purchasing.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delegated tasks to others on grooming team.
  • Kept watchful eye on equipment inventories, optimizing work readiness and making sure supplies were in alignment with specifications for each job.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Prepared and managed work schedules, vacation and sick time accurately on monthly basis.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Identified individual employee's unique work styles and adapted management methods.
  • Conducted training, licensing and vehicle inspections to ensure operational readiness for new employees.
  • Oversaw use and maintenance of equipment.
  • Repaired some equipment to keep jobs moving smoothly, informing equipment department of major machinery failures.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Contributed to development, implementation and execution of maintenance programs.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Created work schedules and set up training for eleven employees working on all types of equipment.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Set overall vision and provided team leadership.
Trainer, 10/2019 - 03/2020
Wright County Buffalo, MN,
  • ADOT's EOTEP trainer, traveled the state performing classroom and field training.
  • Helped with ADOTS's NEMO training, which consisted of new employees needing to be properly trained per ADOT guidelines to perform their job safely.
  • Gathered and organized supplementary material to support structured lessons.
  • Tracked attendance and progress against goals for each participant. Including On the job training hours.
  • Assessed student needs to develop effective EOTEP training plans.
  • Scheduled and taught in class courses to increase learning opportunities.
  • Help with writing new classroom material and updating old material.
  • Assisted in re-writing ADOTS equipment policies and procedures.
  • Helped with Huddle board and Kiazen's.
Highway Maintenance Worker, 10/2012 - 10/2019
  • Safely controlled traffic in high-volume areas during roadwork projects and repairs.
  • Operated all heavy equipment properly according to employer safety specifications. Also performed adult training in classroom setting and field.
  • Evaluated employees on equipment per ADOT's EOTEP program after they have successfully obtained the correct amount of OJT hours per equipment.
  • Performed simulator training per ADOT training program for snow plow operators.
  • Safety officer for the yard. Corrosion coordinator for my district. Also assisted with the Level of Service program traveling statewide.
  • Removed snow, ice and debris from roadways after storms to ensure that major areas were clear.
  • Ensured that guardrail and fences were repaired quickly to avoid accidents and mishaps.
  • Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Maintained positive relationships with all customers.
  • Accurately read, understood, and carried out written instructions.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Followed company procedures to maintain work environment in neat and orderly condition.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Informed supervisors when machines required major scheduled service or immediate repair.
  • Applied crackseal, sealants and other agents to roadway surfaces.
  • Tracked income, labor and expenses via PECOS, spreadsheets, and generated weekly reports.
  • Instructed staff on proper techniques for washing, cleaning, vacuuming and other tasks.
  • Provided outstanding customer service.
  • Followed standards and procedures to maintain safe work environment.
  • Safely operated mowers, skid steer, dump truck, loader, grader, crack sealer, tow plow, snowplow, sweepers and other equipment.
  • Help and assist with HUDDLE board meetings and KAIZENS
Associate of Science: , Expected in
Mesa Community College - Mesa, AZ
Associate of Science: , Expected in
Arizona Western College - Parker, AZ,
Associate of Science: , Expected in
Yavapai College - Prescott, AZ

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    School Attended

    • Mesa Community College
    • Arizona Western College
    • Yavapai College

    Job Titles Held:

    • Pool Builder
    • Supervisor
    • Trainer
    • Highway Maintenance Worker


    • Associate of Science
    • Associate of Science
    • Associate of Science

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