policy specialist resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced professional with a strong background in policy administration, data quality management, and sales auditing. Proven expertise in ensuring accuracy, adherence to guidelines, and regulatory compliance. Skilled in conducting thorough policy reviews, analyzing data, and resolving discrepancies. Adept at collaborating with cross-functional teams, providing timely information to stakeholders, and maintaining comprehensive records. Known for attention to detail, organizational skills, and commitment to delivering high-quality results. Proactive in identifying process improvements and training team members. Excel skills include advanced proficiency in spreadsheet modeling, and utilizing functions such as VLOOKUP, PivotTables, and macros for streamlined data management and reporting. Native French speaker with strong language skills.

  • Data Coding & Linking: Proficient in coding and linking data to ensure effective data management and analysis.
  • Managing Queries: Skilled in handling and resolving queries related to data management and analysis.
  • Data Processing: Expertise in processing and manipulating data to derive meaningful insights.
  • Data Cleansing: Proficient in cleaning and refining data to ensure accuracy and consistency.
  • Quality Control: Strong understanding of quality control processes to maintain data integrity and reliability.
  • Proficient in Power BI: Skilled in utilizing Power BI, a business analytics tool, to visualize and analyze data effectively.
  • Data Quality Check: Ability to perform comprehensive data quality checks to identify and rectify any anomalies or errors.
  • Creating Documents, Presentations, Databases, and Spreadsheets: Experience in creating and maintaining various data-related documents, presentations, databases, and spreadsheets.
  • Working Knowledge of GDPR and Data Protection: Familiarity with GDPR regulations and data protection principles to ensure compliance in data handling.
  • Agile Environment: Adaptability to work in an agile environment, demonstrating flexibility and responsiveness to changing project requirements.
  • Language Skills: Fluent in English and French (native), with intermediate proficiency in German, enabling effective communication in multicultural settings.
  • Managing Heavy Workloads and Prioritizing Tasks: Proven ability to handle heavy workloads and effectively prioritize tasks to meet tight deadlines.
  • Enthusiastic and Interpersonal Skills: Possessing enthusiasm and the ability to interact with personnel at all levels and collaborate with various departments.
  • Advance IT and Programming Skills: Proficient in Microsoft programs, SAP, Oracle, SQL, and Excel, with advanced skills in IT and programming for efficient data analysis and management.
12/2020 to 07/2023 Policy Specialist Circle | Washington, ,
  • Effectively managed a high volume of insurance policies, ensuring accuracy and adherence to established guidelines and procedures.
  • Conducted thorough policy reviews and verification to ensure compliance with underwriting guidelines and regulatory requirements.
  • Collaborated closely with underwriters and other team members to address policy-related inquiries, resolve issues, and provide timely and accurate information to internal and external stakeholders.
  • Assisted in policy documentation preparation, including policy issuance, endorsements, cancellations, and renewals.
  • Maintained comprehensive policy records and updated policy information in the company's database, ensuring data integrity and accessibility.
  • Conducted periodic audits of policy files to ensure completeness and accuracy of documentation
11/2022 to 03/2023 Data Bootcamp Graduate Bootbarn, Inc. | Cypress, ,
  • Developed a solid foundation in statistics, data manipulation, and exploratory data analysis techniques..
  • Gained practical knowledge in data cleaning, transformation, and feature engineering to ensure high-quality data for analysis.
  • Utilized data visualization libraries and tools, including Tableau, to present findings and communicate insights effectively.
  • Gained CompTIA + DATA certification.

Collaborative Projects: Throughout the bootcamp, I actively participated in team-based projects that simulated real-world data scenarios. These collaborative efforts allowed me to hone my problem-solving skills and gain exposure to industry best practices.

05/2016 to 11/2020 Data Quality Coordinator CAP HPI | City, , West Yorkshire

As a New Vehicle Data Quality Coordinator at CAP HPI, a prominent automotive data company, I played a pivotal role in ensuring the accuracy and integrity of new vehicle data. Throughout my tenure, I consistently demonstrated strong attention to detail, exceptional organizational skills, and an unwavering commitment to delivering high-quality results.

Key Responsibilities:

  • Data Analysis and Validation: I was responsible for analyzing and validating new vehicle data received from various sources, including manufacturers, dealerships, and industry publications. By meticulously reviewing and cross-referencing the information, I ensured that all data points were accurate, consistent, and up-to-date.
  • Quality Assurance: I developed and implemented rigorous quality assurance processes to identify and rectify any discrepancies or errors in the new vehicle data. This involved collaborating closely with internal teams, including data entry specialists and software developers, to streamline data management procedures and optimize data accuracy.
  • Issue Resolution: I served as the primary point of contact for internal teams and external stakeholders regarding any data-related queries or issues. I promptly investigated and resolved discrepancies, utilizing effective communication and problem-solving skills to ensure a smooth and efficient resolution process.
  • Process Improvement: With a strong focus on continuous improvement, I proactively identified areas where data quality and efficiency could be enhanced. By proposing and implementing innovative solutions, such as automation tools and streamlined workflows, I significantly improved the overall data management process.
  • Training and Mentoring: As a subject matter expert in new vehicle data, I provided comprehensive training and guidance to new team members. I actively shared best practices, industry knowledge, and insights to foster a culture of excellence and maintain consistently high data standards across the organization.
12/2013 to 06/2014 Sales Audit Clerk Morrisons PLC | City, , West Yorkshire
  • Applied sound judgment to process sales trJessicactions and reconcile general adjustments, resolving discrepancies and errors.
  • Investigated and resolved issues related to sales trJessicactions, demonstrating problem-solving skills.

Leadership and Training:

  • Maintained organized files and ensured compliance with company standards of safety, security, and administrative duties.

Financial Processes:

  • Ensured smooth financial processes by performing necessary office duties and addressing issues promptly.
  • Expertly utilized Oracle and Storeline-Retalix systems to fix issues and report them accurately.

By effectively fulfilling my responsibilities as a Sales Auditor in the financial department at Morrison's PLC, I contributed to the overall efficiency and accuracy of the sales audit function.

Education and Training
Expected in 07/2023 to to CompTIA + DATA Certification | Data Processing Personvue, Remote, GPA:
Expected in 07/2009 to to Bachelor Degree in Media | Université Marc Bloch , Strasbourg, GPA:

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Resume Overview

School Attended

  • Personvue
  • Université Marc Bloch

Job Titles Held:

  • Policy Specialist
  • Data Bootcamp Graduate
  • Data Quality Coordinator
  • Sales Audit Clerk


  • CompTIA + DATA Certification
  • Bachelor Degree in Media

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