· Proven
effectiveness to negotiate and resolve complaints on an escalated level
· Professional verbal and written communication skills · Excellent organizational, time management, and multi- tasking skills · Strong leadership skills · Customer service oriented | · Proficient
in Portal Insurance operating systems: PRIME, HUON, Claims Portal, and PEPSC · Self-motivated and able to work well with frequently- shifting priorities · · Proficient in Microsoft Suite · Succeed in fast paced, results driven atmosphere |
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