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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Safety and Security
  • Search and Seizure Procedures
  • Domestic Violence Prevention
  • Interrogation Techniques
  • Civil Law Knowledge
  • Criminal Law Knowledge
  • Traffic Laws
  • Criminal Law
  • Team Leadership
  • Safety Improvements
  • Organizing Inspections
  • Emergency Management
  • Emergency vehicle operation
  • Emergency planning
  • Evidence collection protocols
  • Surveillance
  • Traffic Control
  • Defensive tactics training
  • File and records management
  • Crime Prevention
  • Relationship building and management
  • Court testimony
  • Court preparation
  • De-escalation techniques
  • Report writing
  • Dispatch
  • Self-defense training
  • Emergency Response
  • Web Security
  • Security best practices
Work History
Police Officer, 08/2020 - Current
Southwest General Health Center Middleburg Heights, OH,
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Actively patrolled assigned areas to prevent and detect roadway crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Apprehended offenders and conducted interviews and interrogations.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
  • Checked accuracy and integrity of collected information to identify optimal course of investigation.
  • Developed efficient organizational system for case records, reports, logs and agendas.
  • Processed, verified and utilized tips to initiate speedy resolutions for investigations.
  • Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
Transportation Security Officer, 02/2019 - 08/2020
Securitas Security Services Usa, Inc. Hopkinton, MA,
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Safeguarded transportation operations at commercial airports and railway stations.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Screened over 1000 passengers per hour by verifying ID's and boarding passes.
  • Managed team of 25 trained security professionals engaged in anti-terrorism activities.
Sales Associate, 03/2017 - 02/2019
Canada Goose Bellevue, WA,
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Assisted call-in customers with questions and orders.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Created and implemented sales strategies to successfully meet company targets.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Provided coverage option information to assist clients in protecting assets.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Conducted daily follow-up calls to answer client's questions and manage sales process.
  • Motivated and trained 10 team members to meet and exceed sales goals through positive reinforcement.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Cashier, 05/2016 - 03/2017
Foot Locker Inc. Mclean, VA,
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with supervision to solve problems and handle customer concerns.
  • Operated cash register to record all transactions accurately and efficiently.
Education
High School Diploma: , Expected in 06/2017
-
Dr. Henry A. Wise Jr. High School - Upper Marlboro, MD
GPA:

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Resume Overview

School Attended

  • Dr. Henry A. Wise Jr. High School

Job Titles Held:

  • Police Officer
  • Transportation Security Officer
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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