police officer resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Professional mortgage loan processor with 10 years of experience in processing and underwriting mortgage loans including verification of employment and assets, title retrieval, and appraisal evaluation. Self motivated employee with the ability to manage a large mortgage pipeline and collaborate with team to help achieve common mortgage goals while remaining compliant with regulations.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Issued warnings and citations for traffic violations.
Apprehended offenders and conducted interviews and interrogations.
Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
Thoroughly analyzed criminal information and processed crime scenes.
02/2013 to 07/2019
Senior Real Estate Processor/Mortgage Loan ProcessorUSAA Real Estate Company – City, STATE,
Assists manager with training peers and new team members on updated mortgage process
Successfully manages 20-50 mortgage applications while being the point of contact for members via telephone and email
Successfully closed average of 40-50 loans per month
Presented new material to different areas of operation to help ensure all processing and pre-closing tasks are completed efficiently and in a timely manner
Handles daily escalations from members while working to seek a positive outcome for complex requests while maintaining a seamless process through fulfillment
Schedules team meetings and helps discuss important topics in line of business and changes
Collaborates with manager on special projects and enhancements for mortgage processes and serves as point of contact for team when manager is out of the office
Collaborates with manager and team members to provide pipeline support for over flow of mortgage loans in peers absence and provides feedback to manager on peer success to help refine skills of peers
Collaborates with Underwriting and Closing departments to ensure members documentation is received and verified while ensuring all closing dates are met Internal
Develops strong relationships with real estate agents via telephone and email to retrieve Sales Contract and other relevant documents quickly to provide a seamless process for member
Utilizes analytical research and work flow to perform complex work assignments.
Monitored and assisted team with loan follow up and closing preparation
Handles escalation for team for their members throughout the processing period
Successfully monitored closing time frames and deadlines for each employee to ensure deadlines were met and expectations of loan were exceeded
Provided and received feedback and constructive criticism for positive growth opportunities and helped each employee become a stronger and more efficient loan processor.
Underwrites Conventional and VA mortgages for refinances and home purchases and collaborates with underwriting for loan approval
Completed Mortgage Certification and maintained continuing educated for mortgage guidelines
Awarded Excellence Award for Top producing loan processor, and awarded Top Quality for member satisfaction and loan efficiency
Obtained certification for Safe Act and National Mortgage License System Registration
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
Developed and maintained relationships with local real estate agents.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act and utilized resources to remain compliant
Assisted senior-level credit officers with complex loan applications
Maintained excellent attendance record, consistently arriving to work on time
05/2012 to 02/2013
Loss Mitigation/Management Senior AdvocateAccenture/Bank Of America – City, STATE,
Assisted manager with supervision and maintenance of mortgage pipeline for peers in their absence
Trained peers and new team members on updated mortgage process
Managed mortgage status reporting for investors
Handled daily escalations from members to achieve positive outcome
Collaborates with team members to provide mortgage loan support and process improvement
Initiated and processed applications for First Mortgage refinances, Home Equity, Second Mortgages
Collaborated with Underwriting to verify credit worthiness, evaluate title and appraisal documents, and verify employment.
06/2010 to 05/2012
Personal Banker/Senior AdvocateCitibank – City, STATE,
Trained peers and new team members on updated mortgage process and presented materials to department on process enhancements
Top performer in overall sales and customer service satisfaction
Handled daily escalations from members while working to seek a positive outcome
Initiated and processed applications for Home Equity, Second Mortgages, and personal lines of credit
Collaborated with Underwriting to verify credit worthiness
Responsible for ordering and evaluating appraisals, title commitments, homeowners insurance, flood insurance, credit reports, and verification of employment and deposits.
Education
Expected in to to
High School Diploma: Earl Warren High School - San Antonio, TX, GPA:
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Resume Overview
School Attended
Earl Warren High School
Job Titles Held:
Police Officer
Senior Real Estate Processor/Mortgage Loan Processor