- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field.
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of a place.
Focused 911 Dispatcher bringing 20 plus years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments.
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Georgia Ports – Crandall, GA,
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Dispatch for officers' response to emergency calls routed by Communications Officer via radio transmission.
- Managed average of 20 plus cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions when necessary.
- Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Assisted departments with special requests such as BOLOs.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
- Entered information into the Georgia Crime Network System (GCIC/NCIC).
Georgia Ports – Savannah, GA,
- Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Used radio, telephone and computer system to update first responders with new information.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
- Assisted departments with special requests such as BOLOs.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Entered information into the Crime Information System GCIC/NCIC.
- Dispatching of wrecker services, helicopters and GSP units to given location as requested by Responding Officers.
Gordon Police Department – City, STATE,
- Assisted departments with special requests such as BOLOs.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Used radio, telephone and computer system to update first responders with new information.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Monitoring of cameras at facility to make sure that location is safe and secure.
- Entered information into Crime Information System GCIC/NCIC.
- Fingerprint and photographing of inmates brought into facility.
- Dispatching of wrecker service to a given location
Baldwin High School - Milledgeville, GA,
Miller-Motte Technical College Online - Wilmington,NC,
Ashford University - San Diego, CA
I hold a current 911 dispatch certification along with 20 plus years of in the field training. I am CPR qualified. I hold certifications in GCIC/NCIC and NIMS training as required as basic certifications for a 911 dispatcher.
I hold a current 911 dispatch certification along with 20 plus years of in the field training. I am CPR qualified. I hold certifications in GCIC/NCIC and NIMS training as required as basic certifications for a 911 dispatcher.
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Resume Overview
School Attended
- Baldwin High School
- Miller-Motte Technical College Online
- Ashford University
Job Titles Held:
- Police Communications Officer
- 911 Emergency Dispatcher
- Police Communications Officer
Degrees
- High School Diploma
- Associate of Applied Science
- Bachelor of Arts
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