Police Administrative Aide Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Dedicated and focused Administrative Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Resourceful individual who is committed to delivering high quality results with little supervision.

  • Microsoft Office proficiency
  • Computer-based applications systems for several major NYC agencies such as DOT, DSNY, DOHMH, DPR, NYPD, and ECB
  • Typing: 50wpm
  • Dedicated team player
  • Strong interpersonal skills
  • Professional and mature
  • Strong problem solver
  • Excellent oral and written communication skills

10/2013 to Current
POLICE ADMINISTRATIVE AIDE Oklahoma's Credit Union Oklahoma City, OK,
  • Effectively assist with preparing and processing of agency case files through the department's disciplinary case management system, which provides key support in internal legal proceedings.
  • Serve as a liaison between the Department Advocate's Office and Offices of the First Deputy Commissioner and Police Commissioner who assists with the expeditious processing of internal disciplinary matters for all Members of Service.
  • Execute key administrative tasks such as data entry, drafting inter-office communications, organizing files, developing spreadsheets and faxing reports in a diligent and timely manner.
02/2012 to 08/2013
POST-HEARING CLERK NYC Environmental Control Board City, STATE,
  • Retrieved and researched archived legal documents through the Remedy Program that provides support in municipal legal proceedings.
  • Prepared and processed inter-agency documentation such as municipal violations for inputation into one central agency database.
  • Designed electronic filing systems and maintained electronic and paper files.
  • Performed a series of data entry tasks such as organizing, numbering, logging, and tracking.
  • Assisted agency staff with the timely processing of case files that both expedited administrative hearings and increased the collection rate of fines by 15%.
  • Utilized internal mailing facilities to implement the daily preparation and delivery of administrative decisions and orders to its designated recipients.
08/2009 to 01/2012
CALL CENTER REPRESENTATIVE The City University Of New York (CUNY) - 311 Project City, STATE,
  • Displayed excellent customer service proficiency by providing the public with expedited and convenient access to all of NYC governmental services and information.
  • Proficiently maintained call activity records and logs used for organizational data tracking purposes.
Expected in
- ,

CUNY / Medgar Evers College

Bachelor's of Science in Public Administration - June 2011

Associate's in Liberal Arts - June 2010

Licenses and Certifications

New York State Licensed Notary Public - Commissioned April 15, 2013

Certified in C.P.R. First Aid techniques - October 2013


Member, DC37 Local 1549 - Next Wave Committee

Member, A.C.E.S. - Advancement of Civilian Employees Society

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