Dynamic server/ prep cook highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.
Checked in deliveries and signed off on products received.
Politely answered phones and issued deliveries.
Redirected children to encourage safe, positive behaviors.
Modeled appropriate social behaviors and encouraged concern for others.
Supervised children while parents were on vacation, business trips and weekend getaways.
Affectionately cared for 6 children, ages 12 months to 9 years for 3 years.
Cleaned the house, including laundry, sweeping and mopping.
Tutored children in English and Social Studies.
Maintained a child-friendly environment with engaging activities and continuous access to the outdoors.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Sprayed all racked items with hot water to loosen and remove food residue.
Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
Stocked and maintained silverware, linen and condiments.
Created new processes and systems for increasing customer service satisfaction.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Managed cash stock and inventory balances accurately.
Achievement Award in Culinary Arts in ROP Program
Continuing education in Creative Writing
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