plumbing service technician resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Well-trained Plumbing Sales Specialist used to working in busy settings and providing assistance to customers. Looking to join an organization in any sales-oriented role.
Skills
Air and water piping systems
Quality production
Drainage systems repair
Work ethic
Friendly, positive attitude
Teambuilding
Troubleshooting
Flexible
Project Planning
Custom plumbing systems specialist
Sales closing
Product and service knowledge
Relationship selling
Product management and pricing
Product merchandising
Customer needs assessment
Negotiation Tactics
Vehicle maintenance and repair
Brake systems knowledge
Time Management
Customer Service
Diagnostic abilities
Troubleshooting skills
Hand tool operations
Forklift driving
Materials handling
Framing
Quick problem solver
Experience
Plumbing Service Technician, 09/2015 to 08/2020 Bellows Plumbing, Heating And Air – San Rafael, CA,
Installed and repaired gas lines and hot and cold water lines.
Installed and replaced water heaters, drain pipes and water supply lines.
Performed emergency on-call work hours during evening, weekends and some holidays.
Operated motorized pumps to remove water from flooded manholes, basements and other facility floors.
Prepared project bids, including parts, labor and equipment needed for each project.
Created and submitted daily reports on progress of all plumbing projects.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Exceeded customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Installed and inspected new and existing plumbing lines up to [Number] inches in diameter.
Forklift Driver, 01/2014 to 07/2015 Florida Tile – Dayton, OH,
Moved levers and controls that operate lifting devices such as forklifts, lift beams and swivel-hooks, hoists and elevating platform, to load, unload, transport and stack material
Transported, loaded, unloaded and stacked materials.
Used stand [ forklift to load trailers at warehouse.
Loaded items in optimal manner to maximize work efficiency.
Collaborated in team environment to maintain high levels of productivity.
Performed inventory cycle counts on [Timeframe] basis and recorded information in [Software] system.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Relocated goods from dock area to appropriate storage locations.
Maintained current forklift training and certification as required by company policies.
Stored and retrieved materials according to first-in/first-out principle.
Filled out inspection logs at beginning of each shift.
Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Consistently met deadlines for loading trailers to meet departure deadlines.
Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
Inspected lifts before use to prevent damage to goods.
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Secured loads on pallets to minimize damage and worker injuries.
Acted as spotter to alert forklift driver if products were slipping or falling.
Recorded count and condition of all cargo received.
Communicated with team members to coordinate efficient and accurate movements.
Checked inbound and outbound products, inspected for damage and recorded product code dates.
Immediately reported any safety and quality issues to management.
Examined empty pallets for damage and moved pallets to proper storage areas.
Construction Worker, 03/2013 to 06/2014 Master Builders Of Iowa – Tiffin, IA,
Completed carpentry work, including installing crown molding and wood flooring to meet customer preferences.
Provided industry insight to coworkers to assist work completion.
Logged inventory of materials used to maintain workplace access to supplies.
Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Coordinated communication between equipment operators via two-way radios and hand signals.
Assembled structural components, replacing parts to meet regulatory code standards.
Renovated and produced physical structures to meet timeline and budgetary constraints.
Built and disassembled scaffolds, bracing and barricades.
Conferred with customers to assess strategic goals and property needs.
Education and Training
GED: , Expected in 06/2014 to Elwood High School - Elwood, IN, GPA:
• Building trades manager
Sales training multiple classes
Customer service
Won employee of the year for 2019 for goal hitting and best customer satisfaction
Safety classes on osha requirements
Classes on different pumps Installments & water softener certification
Certifications
• Award winning for 2019 in customer satisfaction also In goal hitting.
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