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Have obtained many skills over the years of my work in retail management and plumbing. I am a very hard worker who is always early to work and willing to stay late to complete daily tasks. I take pride in everything I touch and complete projects as if I were doing them in my own home. I have excellent communication skills and present myself in a very professional manner. I love problem solving and making people happy by exceeding their expectations. I am very easy to get along with and treat others the way I want to be treated and would never ask someone to do a task I am not willing to do myself. I have many skills in construction and maintenance and know how to use all power tools. I am always up for the challenge and I react very positively to criticism. I’m always willing to learn and to take advice or opinions from any team member.
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Work in a new construction setting performing plumbing duties on all levels in a residential and commercial environment.
- Reviewed blueprints, building codes and specifications to determine work details and procedures.
- Installed and repaired gas lines and hot and cold water lines.
- Prepared project bids, including parts, labor and equipment needed for each project.
- Created and submitted daily reports on progress of all plumbing projects.
- Installed and replaced water heaters, drain pipes and water supply lines.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Assisted in caulking pipe joints to properly seal each one.
- Used hand tools to mount, install, and secure tools.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
Was one of two service plumbers who performed plumbing service calls in residential and commercial settings. Did on call and after hours work as well as this industry is 24/7 365.
- Maintained site safety and aligned work with budget, schedule and applicable building codes.
- Verified that machine setups conformed to specs.
- Processed work orders and prioritized jobs.
- Created and submitted daily reports on progress of all plumbing projects.
- Evaluated financing and construction activities.
- Oversaw proper packaging of products.
- Used measuring instruments to inspect parts.
- Kept supervisor informed of job progress and material requirements
- Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
- Resolved inspection deficiencies promptly.
- Performed weekly maintenance assessments.
- Exceeded customer product expectations by maintaining equipment to product quality products.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Installed and replaced water heaters, drain pipes and water supply lines.
- Cut materials to specified sizes for installation using power saws and tile cutters.
- Prepared project bids, including parts, labor and equipment needed for each project.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Completed all repairs and maintenance work to company standards.
- Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner.
- Maintained record accuracy by using work order reporting system.
- Practiced all safety requirements for myself and my customers.
In charge of two separate Jimmy John‘s locations. Duties included:
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Enhanced sales by implementing merchandising and promotional improvements.
- Achieved sales goals and business objectives by motivating staff and promoting new items. .
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Led team of 33 sales associates to drive sales and strengthen brand loyalty.
Walled Lake Northern High School - Commerce Township, MI
Oakland Community College - Bloomfield Hills, MI
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Resume Overview
School Attended
- Walled Lake Northern High School
- Oakland Community College
Job Titles Held:
- Plumbing Foreman
- Service Plumber
- Retail Manager
Degrees
- High School Diploma
- Some College (No Degree)
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