Plumbing Coordinator resume example with 11 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.


    Currently I have +5 years of experience in Customer Service. I have excelled at my organization skill also with my ability to always multitask and excel at that. I am initiative I have a desire to be as helpful as I possibly can whether It being the job I am normally in or not. I have grown into my problem solving abilities and handling the issues with freight or each receive in Amazon. I am always willing to learn and expand my knowledge. Dependability to always be ready and willing to assist in any situation.

  • Customer Service, Offering Direction, Leadership, Payroll, Problem Solving, Problem Solver, Speaker, Speaking, Quality, Trainer, Operating Excel and Outlook and Powerpoint.
  • Risk management processes and analysis
  • Team leadership
Work History
02/2020 to Current Plumbing Coordinator Amazon.Com, Inc. | North Las Vegas, NV,
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Complied with state plumbing codes throughout duration of each project.
  • Prepared detailed records of all project tasks from start to finish.
  • Kept detailed job records using Software to maintain up-to-date filing system.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
10/2017 to 09/2019 Transportation Operations Manager Lowes Foods | Winston Salem, NC,

Operation Support & Customer Service:
· Maintained radio contact with site operations teams at all times.
· Engaged carrier drivers and delivery drivers in the yard as needed to maintain yard organization and minimize delays.
· Participated in planning meetings with internal fulfillment center and yard management teams.
· Promote and conduct good housekeeping practices and yard organization.
· Dedicated to supporting production by working in a safe, customer focused manner.
· Highly self-motivated.
· Correspond with multiple shipping companies and their contacts including escalations.
· Conduct daily coordination with FC operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time with zero defects.
· Maintain the accuracy and integrity of the FC trailer yard through meticulous attention to detail and daily yard audits.
· Consolidate information from different sources to determine daily trailer pool requirements and trailer flow in yard.
· Consolidate data from multiple data sources to generate daily reports to support business needs.
· Need to learn how to use multiple carrier provided shipping software to ship and track packages.
· Escalate systematic and operational issues through case and ticket systems.
· Audit delivery and shipping documents as needed including seal inspection.
· Troubleshoot shipping problems and errors to resolution.
· Communicate well with peers, managers and outside carriers to coordinate activities according to needs.
· Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type.
· Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers.
· Assist in off-site yard operations.
· Rotate through all duties required of Field Transportation Specialist (trailer check-in/out, auditing, escalation and exception management.
· Shipping and truckload transportation process.
· Well organized and detailed oriented with the ability to multi-task.
· Accurate, reliable and understand the importance of deadlines and work as required to satisfy deadlines.
- Proactive,works well with others.
· Strong verbal and written communication skills are a must.
· Commitment to yard rules and safety policies, and safe behaviors.
· Utilize handheld mobile device to log all trailer moves in Yard Management System and maintain accurate yard inventory.

09/2016 to 10/2017 Inbound Problem Solver Amazon | City, STATE,

Sorting out a problems with my computer for Inbound/Stow.
Resolving a disputes with customer actions and solving issues between Inbound and Outbound

Satisfying a difficult customer demands with processing details of problems in a timely matter.
Finding a way for funding Open House for the FC.
Turning round the finances of damages and returns also completing the reports.
Organizing Damages and Midships and make sure they are returned too the correct Vendor or Company,
Fixing difficulties on the way

Organized store merchandise racks by size.

Directed calls to appropriate individuals and departments.

01/2011 to 09/2016 Assistant Manager Bucky's Express | City, STATE,


Provided each gas station customer with the highest levels of service and satisfaction at all times.
Regularly communicated with vendors, and assisted with restocking shelving and product displays.
Handled closing and opening duties, and ensured space was tidy and ready for business each day.
Assisted customers with issues at the pump, and contacted service technicians when necessary.
Operated: cashier and pump register, bills counter machine, credit cards machine and lottery machine.
Checked and balanced daily sales report.
Received, revised and arranged store goods.
Organized and improved snack store for easy management.
Rendered services to customers by informing and giving directors to travelers.
Processed all payments on purchases, gas and other products, whether cash or credit.
Executed inventory and stocking of goods and merchandise inside the store.
Verify age of customer if they are purchasing alcohol or cigarettes.
Performed record and bookkeeping at the end of the shift. Operate cash register to manage cash, credit, and debit card transactions for sold items.
Sweep, mop, dust, remove trash inside and outside, cleaned and disinfect restroom.
Count money in cash drawer at the beginning of shift to ensure that amounts were correct and there was adequate change.
Adhere to all city, state and federal tobacco regulations.
Executed inventory and stocking of goods and merchandise inside the store.
Performed record and bookkeeping at the end of the shift.
Executed inventory and stocking of goods and merchandise inside the store.
Processed all payments on purchases, gas and other products, whether cash or credit.
Served and worked with gas and petroleum product purchases of the customers.

Expected in 05/2010 Diploma | Granite City High School, Granite City, IL, GPA:
Expected in | Kaplan University, , GPA:

Medical Assistant

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Resume Overview

School Attended

  • Granite City High School
  • Kaplan University

Job Titles Held:

  • Plumbing Coordinator
  • Transportation Operations Manager
  • Inbound Problem Solver
  • Assistant Manager


  • Diploma

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