plans and operations resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Emergency Management Coordinator, dedicated to providing communities with important resources to manage emergency needs. Successful in handling communication, training and personnel management needs. Advanced skills in computer software and Microsoft office.

  • Incident Command System
  • Problem resolution
  • Team management
  • Strategic planning
  • Project Management
  • Crisis management
  • organization
  • communications skills
  • Computer skills
  • Partnership development
  • Emergency Management Plans
  • Six Sigma Certification
  • Full-Scale Exercises
  • Microsoft Office Suite expert
Plans and Operations , 05/2021 - 04/2022
  • Provided technical assistance to essential personnel emergency crisis management systems, emergency notification systems, software systems utilized by the EOC
  • Enforced federal, state, local and company rules for safety and operations.
  • Provide improvement recommendations and track progress toward refinement of Continuity of Operations Plan (COOP) and contingency response plans in remedial actions program.
  • Maintains ongoing understanding of laws, regulations, policies, practices and expectations of other federal, state, and local government agencies and ensures consistency with USACE emergency response.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Respond to public health emergencies including, terrorist events, natural disasters, man-made incidents, or disease outbreaks.
  • Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
Chemical, Biological, Radiological, Nuclear, -CBRN, 02/2018 - 09/2019
11th Transportation Battalion, U.S. Army City, STATE,
  • As the Chief, Plans and Operations Division is responsible for the broad knowledge of Antiterrorism, CBRNE, COOP, OPSEC, and emergency management and an in-depth knowledge of the various technical services and programs (national disaster program, national security emergency preparedness, emergency operations, and response).
  • Coordinates all Hazardous Materials (HAZMAT), CBRNE, and Disaster response special programs implementation such as centrally funded Department of Army or Defense programs targeting improvements in emergency response.
  • Prepared, planned for and coordinated execution of COOP missions to aid deployed forces and individuals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
United States Army City, STATE,
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
  • Develops and posts current information concerning actual or hypothetical (for exercises) floods, hurricanes, tornadoes, storms, and manmade disasters on appropriate maps and charts in the EOC.
  • Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
  • Served as an expert and trainer for the Command’s Continuity of Operations (COOP) Plan, and Crisis Action Measures (CAM).
  • Assisted with contingency planning and managing actions in support of Emergency Deployment Readiness exercises (EDRE), Mobilization Exercises (MOBEX), and other plans-related exercises in theater.
  • Organizes, plans, and coordinates various emergency response programs with Federal, state, and local entities.
  • Publish orders, plans, standard operating procedures, associated memorandums, etc. and review and analyze completed taskings or studies for effectiveness, efficiency and adherence to policy.
Education and Training
Bachelor of Science: Cyber Security, Expected in 06/2023
ECPI University - Virginia Beach, VA
Status -
Bachelor of Science: Criminal Justice / Homeland Security Degree, Expected in 06/2022
ECPI University - Virginia Beach, VA
Status -
  • IS-00015 Special Events Contingency Planning for Public Safety Agencies
  • IS-00020.21 Diversity Awareness Course 2021
  • IS-00021.20 Civil Rights and FEMA Disaster Assistance
  • IS-00029 Public Information Officer Awareness
  • IS-00035.21 FEMA Safety Orientation 2021
  • ICS-100 Introduction to Incident Command System,
  • ICS-200 Single Resources and Initial Action Incident,
  • IS-00103 Geospatial Information System Specialist (GISP)
  • IS-00111 Livestock in Disasters
  • IS-00120 An Introduction to Exercises
  • IS-00130 How to be an Exercise Evaluator
  • IS-00144 Telecommunications Emergency Response Taskforce (TERT) Basic Course
  • IS-00156 Building Design for Homeland Security for Continuity of Operations
  • IS-00200 ICS for Single Resources and Initial Action Incident, ICS-200
  • IS-00201 Forms Used for the Development of the Incident Action Plan
  • IS-00230 Fundamentals of Emergency Management
  • IS-00235 Emergency Planning
  • IS-00240 Leadership and Influence
  • IS-00253 Overview of FEMA Environmental and Historic Preservation Review
  • IS-00288 The Role of Voluntary Organizations in Emergency Management
  • IS-00366 Planning for the Needs of Children in Disasters
  • IS-00405 Mass Care/Emergency Assistance Overview
  • IS-00546.a Continuity of Operations (COOP) Awareness Course
  • IS-00559 Local Damage Assessment
  • IS-00660 Introduction to Public-Private Partnerships
  • IS-00700 National Incident Management System (NIMS) An Introduction
  • IS-00703 National Incident Management System Resource Management
  • IS-00800 National Response Framework, An Introduction
  • IS-00808 Emergency Support Function (ESF) #8 Public Health and Medical Services
  • IS-00XXX Active Shooter: What You Can Do
  • IS-02200 Basic Emergency Operations Center Functions
  • IS-02900 National Disaster Recovery Framework (NDRF) Overview

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Resume Overview

School Attended

  • ECPI University
  • ECPI University

Job Titles Held:

  • Plans and Operations
  • Chemical, Biological, Radiological, Nuclear, -CBRN


  • Bachelor of Science
  • Bachelor of Science

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