Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Diligent restaurant kitchen worker with excellent cooking skills and strong knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Flexible Pizza Chef with keen eye on food safety and proper usage of kitchen equipment. Trained in making pizzas at quick pace while keeping quality at forefront. Dependable food service professional with 4 years of experience collecting payments, taking orders and preparing food. Outgoing teammate willing to assist employees with food prep and shifts. Known for arriving early to take over from earlier shift workers before shift begins. Dynamic food service professional within fast food landscape. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques as well as safe food-handling standards, demonstrated across 4 years of experience.
Skills
- Spoilage prevention
- Quality control
- Plates presentation
- Food assembly
- Ingredient preparation
- Kitchen organization
- Food processing
- Safe food handling
- Kitchen equipment sanitation
- Excellent communication
- Cooking
- Teamwork
- Food inspection
- Team leadership
- Working in coolers and freezers
- Training personnel
Education
Apollo Senior High School Saint Cloud, MN Expected in 05/2018 ā ā High School Diploma : - :
Technical And Community College St.cloud, Expected in ā ā
Work History
Compass Group Usa Inc - Pizza Cook
Lancaster, PA, 11/2018 - 11/2019
Lancaster, PA, 11/2018 - 11/2019
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces through moping.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Collaborated with cashiers to collect information about specific customer desires and dietary needs.
- Reduced customer waiting by batch cooking popular items during rush times.
- Prepared foods like crazy bread and extra pizzas to assist cooks meet turnaround times on orders.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
- Prepared meats for dish assembly and serving by slicing and using MIKE the pizza maker.
- Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
- Washed, chopped vegetables.
- Alerted customers that food orders were ready for pick-up by putting pizzas, crazy bread, ect in the pizza portal.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Completed training to learn additional techniques for making new and seasonal items.
- Distributed food to wait staff quickly to provide excellent customer satisfaction.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Coordinated with Cashiers to gather and review order information for accurate order completion.
Heartland Dental - Front Desk Receptionist
Gainesville, FL, 03/2018 - 08/2018
Gainesville, FL, 03/2018 - 08/2018
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy guests -person business.
- Received packages and mail at front desk and dispersed to correct employees.
- Sorted mail and other important data upon manger's absence, promoting quick delivery of all messages to recipients.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used computers to process reservations, check-ins and check-outs.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
- Maintained transaction security by verifying payment cards against identification.
Department Of Defense - Manger
Fort Shafter, HI, 11/2017 - 03/2018
Fort Shafter, HI, 11/2017 - 03/2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reconciled daily sales transactions to balance and log day-to-day revenue with a computer.
- Established and maintained positive work environment to enhance retention and productivity.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Trained new employees in specific job requirements.
- Maintained current knowledge of all facets of operations.
- Recorded inventory sales into organization's weekly income report.
- Provided management with feedback regarding employee performance and training needs.
- Communicated best practices among on-site and external personnel to align efforts and goals.
Three Rivers Casino - Line Cook
Coos Bay, OR, 12/2017 - 01/2018
Coos Bay, OR, 12/2017 - 01/2018
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Distributed food to team members with efficiency in high-volume environment.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Performed routine cleaning procedures across kitchen through mopping and taking out the garbage.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Produced over 50 guest dishes per day and maintained near-perfect customer satisfaction scores.
- Communicated closely with mangers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Handled portion control activities according to specified instructions provided by chef.
- Collaborated with cashiers to collect information about specific customer desires and dietary needs.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Prepared average of 20-30 orders each shift.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
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School Attended
- Apollo Senior High School
- Technical And Community College
Job Titles Held:
- Pizza Cook
- Front Desk Receptionist
- Manger
- Line Cook
Degrees
- High School Diploma
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