pilates instructor resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Hardworking Pilates Instructor with history of leading as many as 15 weekly group classes, and 10 private sessions. Responsible and knowledgeable team player with a superior work ethic, strong leadership skills and excellent relationship-building abilities. Looking to leverage 10 years of fitness experience to take on a challenging position with an expanding operation.
Skills
Studio promotion
Safety awareness
Customer services
Equipment maintenance
Safety-conscious
Recordkeeping
Designing exercise programs
Human anatomy understanding
Exercise equipment operation
Current fitness trends
Fitness assessments
Time management
MS Office
Critical thinking
Maintenance & Repair
Basic math
Problem resolution
Relationship building
Organizational skills
Education and Training
Urban High SchoolSan Francisco, CA, Expected in 06/1995 ā āHigh School Diploma: - GPA:
University of Colorado At BoulderBoulder, COExpected in ā ā:Business Administration - GPA:
ITT PilatesSan Francisco, CA, Expected in ā āCertified Pilates Instructor:Comprehensive Pilates Certification - GPA:
Certifications
Certified Group Fitness Instructor (CGFI)
RIPPED Training - 2018
Spinning License - 2018
TRX, level one and two (sports and injury rehab) License - 2017
Licensed Life Insurance - 2019
Experience
Clubcorp Club Operations, Inc. - Pilates Instructor Vista, CA, 04/2017 - 03/2020
Maintained neat and clean equipment and facilities.
Participated in workshops and development sessions to improve understanding of the discipline and service to clients.
Contributed to team success and member needs by working with other instructors to cover classes and develop new offerings.
Marketed facility, classes and services to current and potential members.
Documented class attendance and student participation for facility records.
Guided clients in safe exercise, taking into account individualized physical limitations.
Watched clients during exercises and assisted with exercises.
Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
Prepared teaching area for each class and returned all equipment to storage after classes.
Demonstrated correct form of different gymnastic and training equipment.
Created and led custom and group fitness sessions, including different programs, bringing in many new clients.
Worked out specific muscle groups and body systems with well-designed routines.
Created individual workout routines based on member fitness level.
Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
Informed clients through effective presentations regarding healthcare and benefits of services.
Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
Maintained heavy class load of 15 group sessions and 10 private sessions each week, actively engaging clients and driving member retention.
Created fitness routines to motivate clients to remain in wellness programs.
Planned small group and individual exercise fitness programs and routines for 150 clients each year.
Oversaw physical education programs to promote skill building and overall health.
Performed competitive market analysis to identify opportunities for business growth, including securing contracts with local school districts to provide athletic training to students.
Monitored participants to correct form, enhance safety and improve results.
Helped people of different physical abilities meet fitness goals with customized classes.
Managed all issues and provided excellent customer service, resulting in a large number of clients for all three PPW studios.
Successfully completed training initiatives, increasing customer loyalty.
Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
Devised new programs and monitored client progress.
Re-racked weights and maintained neat, organized and clean club.
Guided clients on proper nutrition and exercise habits.
Administered various fitness assessments to measure client progress.
Developed and delivered 15 weekly fitness classes.
Woodfield Country Club - Server Boca Raton, FL, 02/2015 - 03/2017
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests such as separate checks and menu substitutions.
Minimized customer wait times by taking and filling large volume of orders each day.
Provided timely checks on guest needs and brought requests.
Calculated accurate bill amounts and processed cash and credit card payments.
Restocked tables, wait staff areas and order staging areas.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Discussed dining menu information to aid in decision process for senior residents.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Woodfield Country Club - Server Boca Raton, FL, 08/2011 - 03/2017
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Monitored extremely busy dining rooms for safety and customer needs, upholding high standards for service and experiences.
Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Inventoried food supplies to determine needs and replenish stations.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Increased sales of high margin menu items through effective upselling.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Performed sales presentations at trade shows to generate new business.
Set up booths in public places, staffing displays in malls and outdoor locations and engaging passers-by to solicit new business.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
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