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Pickup and Delivery Driver Resume Example

Resume Score: 80%

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PICKUP AND DELIVERY DRIVER
Professional Summary

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Skilled in route planning with a record of safe and efficient vehicle operations combined with top-notch customer satisfaction scores. Trained in defensive driving techniques.

Skills
  • AAA experience
  • Locating VINs
  • Operating hydraulics
  • Recovering vehicles
  • Flatbed truck expertise
  • Ledger and journal entries
  • Materials preparation
  • Food assembly
  • Customer or student assistance
  • Demolition
  • Team collaboration
  • Order fulfillment
  • Order preparation
  • Housekeeping
  • Navigation
  • Safe food handling
  • Strong verbal communication
  • Restocking
  • Detail oriented
  • Meal preparation
  • Incident reporting
  • Cleaning and sanitizing
  • ID verification
Work History
ICN TowingPickup and Delivery Driver//Winnetka, CA//August 2018 to Current
  • Operated [Type] equipment safely and efficiently on team of [Number] employees
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times
  • Presented clean, neat appearance during every shift to uphold professional company presence
  • Fastened chains, straps, covers and binders to secure load during transit
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across [Number]-mile transports
  • Maintained telephone and radio contact with supervisor to receive delivery instructions
  • Assessed all vehicles in fleet every [Timeframe], identifying those requiring immediate repair work and minor maintenance
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
  • Secured vehicle to tow truck and checked all attachments for safe operation
  • Inspected vehicle before and after every trip and conducted minor repairs, including [Type] and [Type]
  • Invoiced, collected monies due and settled accounts with shippers each day
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
  • Loaded and unloaded vehicles and secured items for long road trips by using [Type] and [Type] equipment
  • Contacted customers to report delayed delivery times, effectively reducing calls to support lines by [Number]%
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
  • Clearly communicated with dispatchers and [Job title]s, giving updated information, including estimated times of arrival and latest road conditions
  • Answered roadside assistance calls for tows and other vehicle support
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements
  • Operated with safety and skill to avoid accidents and delays
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over [Timeframe]
UCLA Plaza Deli & GrillSioux Chef//Los Angeles, CA//August 2015 to January 2016
  • Investigated and integrated enhanced service and team management strategies to boost business profits
  • Orchestrated positive customer experiences at all stages by overseeing every area of [Type] operations
  • Ensured proper handling and preservation methods while packaging and storing food products
  • Planned and organized food preparation activities, including [Duty] and [Duty]
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Maintained composure and work quality while under stress
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Supported waitstaff and other team members in completing tasks
McDonaldsFood Service Team Member//Simi Valley, CA//January 2015 to March 2015
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers with special services, account updates and promotional options
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support
  • Assisted customers by answering questions and fulfilling requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Served needs of more than [Number] customers in busy [Type] environment
  • Verified proper portion sizes and consistently attained high food quality standards
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
  • Safely used kitchen equipment such as [Type] and [Type], effectively reducing injuries and burns [Number]%
Education
High School Diploma Madison East High School//June 2015
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Resume Overview

Companies Worked For:

  • ICN Towing
  • UCLA Plaza Deli & Grill
  • McDonalds

School Attended

  • Madison East High School

Job Titles Held:

  • Pickup and Delivery Driver
  • Sioux Chef
  • Food Service Team Member

Degrees

  • High School Diploma