physiotherapist aide and hospital front desk resume example with 6 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Front desk reservations
Front desk communications
Hospitality and service knowledge
Communication and presentation
Building trust and rapport
Excellent oral and written communication
File and records maintenance
HR understanding
Strong writing and verbal skills
Product loading and unloading
Staff development and leadership
Proper storage understanding
Handling sensitive information
Team building and relationships
Inventory systems
Excel spreadsheets
Microsoft
Data entry documentation
Phone call answering
Invoice organization
Strong interpersonal skills
Strong problem solver
Experience
06/2014 to 06/2020Physiotherapist Aide and Hospital Front DeskEnergie Group | Bow, NH,
Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Directed patients in prescribed range of motion exercises and proper usage of braces or artificial limbs.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
04/2019 to 03/2020Personal TrainerKoch Industries, Inc. | Albany, GA,
Assisted clients with coming up with reasonable diets and nutritional guidelines.
Planned small group and individual exercise fitness programs and routines for clients .
Led, instructed and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
Planned individualized fitness programs and nutrition plans to help clients achieve weight loss goals and improve cardiovascular training effectiveness.
Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
Created fitness routines to motivate clients to remain in wellness programs.
Created individual workout routines based on member fitness level.
Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
01/2019 to 05/2019Inventory Clerk, Stocker, CashierFinger Licking Restaurant | City, STATE,
Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Checked shelves to ensure adequate stock.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Noted current product inventory levels to support completion of order requests and audits.
Welcomed customers, offering assistance to make their experience worth while.
Monitored the work space to ensure that it was neat, orderly and safe.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving store issues.
Worked closely with front-end staff to assist customers.
08/2015 to 03/2017Administrative AssistantDelegation Of Education | City, STATE,
Monitored daily and weekly schedules and monthly calendar obligations for the delegate.
Processed financial documents including contracts, expense reports and invoices.
Managed scheduling for cleaning staff, monitoring resource allocation to provide optimal coverage and service.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.
Created and maintained spreadsheets and developed administrative and logistical reports.
Planned and executed corporate meetings, lunches and special events for employees.
Facilitated troubleshooting, maintenance and updates for office systems.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Coordinated meetings with other department managers and served as main liaison between department heads and the delegate of education.
Assisted with administrative tasks, including filing, answering phones and errands on behalf of delegate.
Contacted visitors via phone and email to confirm appointments and follow up meetings.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Education and Training
Expected in 2015 to to Bachelor of Science | BiochemistryUniversity of Buea, , Buea, Cameroon, GPA:
Minor in medical lab sciences
Completed coursework in exercise sciences, nutrition among others.
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