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Physiotherapist Aide and Hospital Front Desk Resume Example

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PHYSIOTHERAPIST AIDE AND HOSPITAL FRONT DESK
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Front desk reservations
  • Front desk communications
  • Hospitality and service knowledge
  • Communication and presentation
  • Building trust and rapport
  • Excellent oral and written communication
  • File and records maintenance
  • HR understanding
  • Strong writing and verbal skills
  • Product loading and unloading
  • Staff development and leadership
  • Proper storage understanding
  • Handling sensitive information
  • Team building and relationships
  • Inventory systems
  • Excel spreadsheets
  • Microsoft
  • Data entry documentation
  • Phone call answering
  • Invoice organization
  • Strong interpersonal skills
  • Strong problem solver
Experience
Physiotherapist Aide and Hospital Front Desk, mount mary health center, June 2014-June 2020Buea, South West Region, Cameroon
  • Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
  • Identified and properly documented patient goals, evaluated progress and planned reevaluation.
  • Directed patients in prescribed range of motion exercises and proper usage of braces or artificial limbs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Personal Trainer, crunch fitness, April 2019-March 2020Oakland Park , FL
  • Assisted clients with coming up with reasonable diets and nutritional guidelines.
  • Planned small group and individual exercise fitness programs and routines for clients .
  • Led, instructed and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
  • Planned individualized fitness programs and nutrition plans to help clients achieve weight loss goals and improve cardiovascular training effectiveness.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Created individual workout routines based on member fitness level.
  • Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
Inventory Clerk, Stocker, Cashier, finger licking restaurant, January 2019-May 2019Sunrise, FL
  • Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Checked shelves to ensure adequate stock.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Welcomed customers, offering assistance to make their experience worth while.
  • Monitored the work space to ensure that it was neat, orderly and safe.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving store issues.
  • Worked closely with front-end staff to assist customers.
Administrative Assistant, delegation of education, August 2015-March 2017Buea, Southwest Region, Cameroon
  • Monitored daily and weekly schedules and monthly calendar obligations for the delegate.
  • Processed financial documents including contracts, expense reports and invoices.
  • Managed scheduling for cleaning staff, monitoring resource allocation to provide optimal coverage and service.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Planned and executed corporate meetings, lunches and special events for employees.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days.
  • Coordinated meetings with other department managers and served as main liaison between department heads and the delegate of education.
  • Assisted with administrative tasks, including filing, answering phones and errands on behalf of delegate.
  • Contacted visitors via phone and email to confirm appointments and follow up meetings.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Education and Training
Bachelor of ScienceBiochemistry, , University of Buea, , , Buea, Cameroon2015
  • Minor in medical lab sciences
  • Completed coursework in exercise sciences, nutrition among others.
Certifications
  • Certified Personal Trainer (CPT)
  • First Aid/CPR
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Resume Overview

Companies Worked For:

  • mount mary health center
  • crunch fitness
  • finger licking restaurant
  • delegation of education

School Attended

  • University of Buea,

Job Titles Held:

  • Physiotherapist Aide and Hospital Front Desk
  • Personal Trainer
  • Inventory Clerk, Stocker, Cashier
  • Administrative Assistant

Degrees

  • Bachelor of Science

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