Results oriented Office Manager with background in management and customer service.
Providing excellent customer service to patients in a Physical Therapy office.
Providing patients with care and understanding.
Answering phones, scheduling patients, obtaining prior authorization for visits from patients insurance company.
Registering patient into the hospitals registration and billing system. Maintaining patients chart.
Managing office staff.
Improved and streamlined systems to track patients visits.
Developed and designed a more efficient patient chart system.
Worked with many Insurance Companies to obtain authorization for patient visits.
Reduced staff turnover by working with each employee to assure their comfort level in all assigned tasks.
Completed and submitted clinical documentation in accordance with agency guidelines.
Kept facility stocked with necessary supplies, equipment and instruments.
Supervised and scheduled office staff.
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