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physical therapist receptionist resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Sales Promotion
  • Written and oral communication
  • Human Resources Oversight
  • Finance and Accounting Oversight
  • Business Leadership
  • Hiring and Onboarding
  • Management Training
  • Focus and Follow-Through
  • Financial Statement Review
  • Originality and Creativity
  • Problem Anticipation and Resolution
  • Supervision and Training
  • Policy Development and Enforcement
Education
C.D. Hylton High School Woodbridge, VA Expected in 06/2020 High School Diploma : - GPA :
Work History
Roti - Physical Therapist Receptionist
Chicago, IL, 04/2022 - 08/2022
  • Used StrataEMR
  • Performs clerical work, such as filing documents and requesting authorizations from insurance companies
  • Screens incoming emails, forwarding them to the correct team member
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges
  • Operates telecommunication system by following manufacturer’s instructions for house phone and console operation
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
  • Contributes to team effort by accomplishing related results as needed.
  • Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
  • Managed high-volume caseload and organized daily schedules of Physical therapy assistants and patients.
  • Inspected physician referrals and determined appropriate evaluation procedures.
Domino's - General Manager
City, STATE, 01/2021 - 10/2021
  • Using Branch as a scheduling application
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Designed modern employee recognition program which boosted productivity and improved morale.
Domino's - Level 3 Manager
City, STATE, 12/2019 - 02/2021
  • Assistant Store Manager of nearly 30 Full Time and Part Time employees
  • Assisted lead manager for all talent acquisition, training and management for all location employees
  • Co-led for oversight of three Assistant and Crew Chief managers
  • Served as primary manager when General Store Manager was on Leave for up to three and a half weeks, annually
  • Assisted General Store Manager in coordination and oversight of all bi-weekly shift scheduling across three shifts
  • Provided input to lead point of contact for all customer concerns and their resolutions, as well as served as backup when lead was on Leave
  • Assisted General Store Manager in monthly and quarterly Profit and Loss (P & L) reports review in order to gain increased sales where possible
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Valid US drivers license

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Resume Overview

School Attended

  • C.D. Hylton High School

Job Titles Held:

  • Physical Therapist Receptionist
  • General Manager
  • Level 3 Manager

Degrees

  • High School Diploma

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