Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Hardworking, dependable ,excellent communication skills with a very strong work ethic and history of long term employment.
Skills
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Experience
04/2021 to 01/2022
Phlebotomy Instructor Oak Street Health Inc. – Knoxville, TN,
- Practiced learner-centered instruction with goal of helping students succeed and continually learn.
- Instructed phlebotomy using interactive lectures and hands-on skills instruction in lab.
- Evaluated and advised students, planned job fairs and assisted students with employment placement.
04/2021 to 01/2022
Certified Phlebotomy Technician/Medical Assistant Polaris Inc – Dallas, TX,
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Verified collection orders and communicated discrepancies to nurses.
- Collected blood samples from 15-20 individuals per day, maintaining consistent patient flow
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Labeled patient samples, double-checking all information for accuracy.
- Interviewed patients to verify test requisitions and patient identity.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Interviewed patients and analyzed and documented medical records to update and file documents.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Used multiple EMR to conduct patient intakes and send correspondence.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Labeled patient samples, double-checking information for accuracy.
- Used aseptic techniques to maintain specimen integrity.
01/2021 to 03/2021
Phlebotomy Intern Saint Anthony Hospital – Chicago, IL,
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Verified collection orders and communicated discrepancies to nurses.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
09/2016 to 03/2020
Medical Assistant/Phlebotomist Urgent Care Family Medicine – City, STATE,
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Printed and filed examination data records according to HIPAA patient standards.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assessed, documented and monitored vital signs.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Completed basic physical assessments.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
07/2018 to 03/2020
Warehouse Supervisor Owens BioScience – City, STATE,
- Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Generated shipping documents including packing lists and invoices using Software.
- Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
- Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.
- Monitored all processing equipment and machinery for proper start-up, operation and shut down.
- Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
- Identified production problems through careful assessment of quality control system deficiencies.
- Oversaw all production, quality control and material handling operations and made improvements as needed.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
- Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
- Trained staff on material handling processes to reduce shipping times.
09/2021 to 11/2022
Phlebotomist/Specimen Processor Ochsner Hospital – City, STATE,
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
- Met quality control standards by examining specimens for adequacy and appropriateness.
- Captured client and specimen data electronically to build and update files.
- Fielded inquiries from clients and phlebotomists regarding specimen requirements and testing protocols.
- Recorded patient data in [Software] patient database.
- Processed specimens and prepared each for shipment to testing laboratories.
- Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
- Performed basic procedures using in-office testing equipment.
- Adhered to safety procedures when handling specimens and working in laboratory.
- Protected patient information by adhering to strict confidentiality standards.
- Followed laboratory guidelines for handling biological specimens.
- Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
11/2022 to Current
Phlebotomy Technician/Laboratory Assistant Company Name – City, State,
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Processed client payments and collected appropriate billing information.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Transported specimens following established protocol for temperature and light.
- Prepared and packaged specimens for courier transport.
- Upheld donor confidentiality throughout intake and collection process.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Compiled and submitted data for demographic research.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Interacted with patients to gather and record data prior to blood draws.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Verified collection orders and communicated discrepancies to nurses.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education and Training
Expected in 05/2015
High School Diploma:
Live Oak High School - Watson, LA
Live Oak High School - Watson, LA
Expected in 03/2021
NHA Certification: Phlebotomy
Aspire Medical Training College - Baton Rouge, LA,
Aspire Medical Training College - Baton Rouge, LA,
Certification Number
F7G6C3Z4
Expected in 01/2021
BLS/AED Certified: CPR
American Heart Association - Baton Rouge, LA,
American Heart Association - Baton Rouge, LA,
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School Attended
- Live Oak High School
- Aspire Medical Training College
- American Heart Association
Job Titles Held:
- Phlebotomy Instructor
- Certified Phlebotomy Technician/Medical Assistant
- Phlebotomy Intern
- Medical Assistant/Phlebotomist
- Warehouse Supervisor
- Phlebotomist/Specimen Processor
- Phlebotomy Technician/Laboratory Assistant
Degrees
- High School Diploma
- NHA Certification
- BLS/AED Certified
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