Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.
Skills
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Experience
Phlebotomy Coordinator, 02/2014 - 04/2021
Marshfield Clinic – Mosinee, WI,
Marshfield Clinic – Mosinee, WI,
- Coordinated and oversaw daily team actions under direction of phlebotomy supervisor.
- Coached new team members on ways to complete complex tasks, how to adhere to compliance standards and ways to improve productivity.
- Implemented state certification for all phlebotomists and lab assistants by requires deadlines.
- Evaluated phlebotomy team's work frequently and provided strategies for improvement.
- Obtained blood specimens through venipunctures and fingersticks.
- Directed activities of phlebotomy department.
- Developed schedules for orders, draws and processing of blood samples.
- Managed staffing and scheduling of phlebotomy lab personnel.
- Enforced isolation procedures to maintain specimen integrity.
- Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
- Trained and supervised phlebotomists and lab assistants.
- Updated and managed department records and employee files.
- Performed evaluations of lab personnel and implemented corrective action where necessary.
- Monitored logs to verify adherence to draw and testing schedules.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Maintained and organized phlebotomy data and statistics.
- Conducted bleeding time tests and updated results into paper or electronic charts.
Phlebotomy Supervisor, 03/2021 - 03/2021
Vitalant – Scottsdale, AZ,
Vitalant – Scottsdale, AZ,
- Established team schedules that met all coverage needs.
- Adhered to facility and legal requirements for standards of care and operations.
- Obtained blood specimens through venipunctures and fingersticks.
- Answered special calls promptly to deliver exceptional service.
- Maintained and organized phlebotomy data and statistics.
- Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
- Developed schedules for orders, draws and processing of blood samples.
- Managed staffing and scheduling of phlebotomy lab personnel.
- Implemented state certification for all phlebotomists and lab assistants by requires deadlines.
- Directed activities of phlebotomy department.
- Monitored logs to verify adherence to draw and testing schedules.
- Enforced isolation procedures to maintain specimen integrity.
- Trained and supervised phlebotomists and lab assistants.
- Performed evaluations of lab personnel and implemented corrective action where necessary.
- Facilitated effective communication between team members, other departments and outside facilities.
- Evaluated employee skill and quality of care against performance benchmarks.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Interviewed patients and analyzed and documented medical records to update and file documents.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Phlebotomist, 05/2006 - 03/2016
Yukon-Kuskokwim Health Corporation – Anvik, AK,
Yukon-Kuskokwim Health Corporation – Anvik, AK,
- Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
- Collaborated with team leaders to devise and implement solutions for issues and non-conformities.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Maintained records for each case, including phone numbers, contacts and any actions taken.
- Integrated customer-centric advertising workflow methodology toward ad delivery initiative and drove profitability through cost-reducing strategies.
- Discussed and explained various tax forms with taxpayers.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Examined accounting systems and records to determine appropriateness of methods and controls.
- Managed vendor relations and contracts through strategic partnerships which saved costs and delivered premium contract pricing.
- Maintained up-to-date contact information for each case under review.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
Education and Training
Associate of Arts: Health Administration, Expected in 07/2013
Holmes Community College - Goodman, MS
Holmes Community College - Goodman, MS
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School Attended
- Holmes Community College
Job Titles Held:
- Phlebotomy Coordinator
- Phlebotomy Supervisor
- Phlebotomist
Degrees
- Associate of Arts
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