Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.

Skills
  • Proficient in Microsoft powerpoint, word, excel,As400, care 360
  • Fee assessments
  • Audits
  • Ability to analyze reports
  • Tax form proficiency
  • Legal codes and laws knowledge
  • Case management skills
  • Account reconciliation
  • Quantitative skills
  • Excellent negotiation skills
  • Program evaluation
  • Experience in leadership
  • Content management expertise
  • Improvement plan knowledge
  • Multitasking
  • Decision-making
  • Analytical
  • People skills
  • Supervision
  • Data management
  • Delinquent account management
Experience
Phlebotomy Coordinator, 02/2014 - 04/2021
Marshfield Clinic Mosinee, WI,
  • Coordinated and oversaw daily team actions under direction of phlebotomy supervisor.
  • Coached new team members on ways to complete complex tasks, how to adhere to compliance standards and ways to improve productivity.
  • Implemented state certification for all phlebotomists and lab assistants by requires deadlines.
  • Evaluated phlebotomy team's work frequently and provided strategies for improvement.
  • Obtained blood specimens through venipunctures and fingersticks.
  • Directed activities of phlebotomy department.
  • Developed schedules for orders, draws and processing of blood samples.
  • Managed staffing and scheduling of phlebotomy lab personnel.
  • Enforced isolation procedures to maintain specimen integrity.
  • Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
  • Trained and supervised phlebotomists and lab assistants.
  • Updated and managed department records and employee files.
  • Performed evaluations of lab personnel and implemented corrective action where necessary.
  • Monitored logs to verify adherence to draw and testing schedules.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Maintained and organized phlebotomy data and statistics.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
Phlebotomy Supervisor, 03/2021 - 03/2021
Vitalant Scottsdale, AZ,
  • Established team schedules that met all coverage needs.
  • Adhered to facility and legal requirements for standards of care and operations.
  • Obtained blood specimens through venipunctures and fingersticks.
  • Answered special calls promptly to deliver exceptional service.
  • Maintained and organized phlebotomy data and statistics.
  • Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
  • Developed schedules for orders, draws and processing of blood samples.
  • Managed staffing and scheduling of phlebotomy lab personnel.
  • Implemented state certification for all phlebotomists and lab assistants by requires deadlines.
  • Directed activities of phlebotomy department.
  • Monitored logs to verify adherence to draw and testing schedules.
  • Enforced isolation procedures to maintain specimen integrity.
  • Trained and supervised phlebotomists and lab assistants.
  • Performed evaluations of lab personnel and implemented corrective action where necessary.
  • Facilitated effective communication between team members, other departments and outside facilities.
  • Evaluated employee skill and quality of care against performance benchmarks.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Phlebotomist, 05/2006 - 03/2016
Yukon-Kuskokwim Health Corporation Anvik, AK,
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Collaborated with team leaders to devise and implement solutions for issues and non-conformities.
  • Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
  • Maintained records for each case, including phone numbers, contacts and any actions taken.
  • Integrated customer-centric advertising workflow methodology toward ad delivery initiative and drove profitability through cost-reducing strategies.
  • Discussed and explained various tax forms with taxpayers.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Examined accounting systems and records to determine appropriateness of methods and controls.
  • Managed vendor relations and contracts through strategic partnerships which saved costs and delivered premium contract pricing.
  • Maintained up-to-date contact information for each case under review.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
Education and Training
Associate of Arts: Health Administration, Expected in 07/2013
-
Holmes Community College - Goodman, MS
GPA:

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Resume Overview

School Attended

  • Holmes Community College

Job Titles Held:

  • Phlebotomy Coordinator
  • Phlebotomy Supervisor
  • Phlebotomist

Degrees

  • Associate of Arts

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