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phlebotomist technician resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer care. Able to learn new tasks to grow and excel. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Computer literate (Excel, Windows, Microsoft Word, SHAH,Medsys, Continulink, Atlas,Labs/Mysis, Fin, Murphy)
  • 44 WPM typing speed
  • Bilingual Spanish and English
  • Confident and rational ability to work independently
  • Skilled to multitasking
  • Organizational and interpersonal skills
  • Great phone etiquette
  • Detail oriented
  • Diagnostic Testing
Work History
Phlebotomist Technician, 09/2018 - Current
Fusion Hcr Lima, OH,
  • Multitasking, including managing over 30 customer calls per day, receiving intake paperwork on over 50 patients daily.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Processed Andy prepared specimen collections for transport to lab
  • Assisted with billing corrections, ex. Called for diagnosis codes for re-bill.
  • Data entry of labs ordered by physician.
  • Executed billing tasks and recorded information in company databases.
  • Accepted payments for lab services and discussed remaining balances with customers to take accounts to zero.
  • Handled account payments and provided information regarding outstanding balances.
  • Reconciled past due accounts achieving 80-100% reduction in outstanding invoices.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Disbursed petty cash by recording entries and verifying documentation.
Client Service Coordinator, 10/2016 - 09/2018
Cherry, Bekaert & Holland, L.L.P. Orlando, FL,
  • Managed over 50 customer calls per day.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Scheduled and made sure clients were staffed
  • Verified and confirmed staff clock in/outs
  • Performed intake on employment applications and reference checks
  • Ran background checks on on applicants, including annual background checks on current employees
  • Weekly intake on time sheets/mileage sheets and data entry to payroll for billing
  • Maintain personnel files
  • Orientate new hires on clock in/out and time sheet completion along with company policies
  • Oversee that new hires complete necessary documents for hire
  • Continuous daily communication with Supervisor and Manager
  • Upload necessary documents, fax, scan, or email document requests
  • Email communication logs daily
  • Daily communication with employees and clients
  • Meet deadlines for billing/payroll
  • Provide weekly/monthly spreadsheet to management
Dispatcher, 06/2014 - 10/2016
Lincare Batesville, MS,
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Closely monitored dispatch board to triage and prioritize over daily calls.
  • Directed all dispatching, routing and tracking of 15 fleet vehicles.
  • Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed cash and coin count to prepare for bank deposits.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Obtained scanned records and uploaded into database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Completed data entry tasks with accuracy and efficiency.
  • Typed up monthly invoices for accounts billed and stored completed documents in appropriate locations
  • Accepted payments for transport services.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Answer telephones, directed calls, and took messages
  • Compiled, copied, sorted, and filed records of office activities and business transactions
Team Leader/Phlebotomy Technician, 09/2006 - 12/2015
South Texas Blood & Tissue City, STATE,
  • Provided leadership professionally and diligently.
  • Supervised large blood drives of over 100 donors.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Obtained blood specimens by performing venipunctures and finger sticks.
Education
High School Diploma: , Expected in 05/1995
-
Stroman High School - Victoria, TX
GPA:
Status -

Study at Victoria College from 1995-1996 taking pre requisites. 2001-2004 I took early childhood development classes. 2005-2006 for Medical assistant and took Medical terminology. I discontinued Medical assistant classes due to starting new employment with South Texas Blood & Tissue, where I completed phlebotomy training.

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Resume Overview

School Attended

  • Stroman High School

Job Titles Held:

  • Phlebotomist Technician
  • Client Service Coordinator
  • Dispatcher
  • Team Leader/Phlebotomy Technician

Degrees

  • High School Diploma

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