Phlebotomist Technician resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Well trained and experienced working with pediatric, elderly, and critical patients.
Skills
Proper Storage Procedures
Manual and Finger Dexterity
Sanitation and Sterilization
Stress Management
Biohazard Waste Disposal
Blood Culturing
Butterfly Venipuncture
Problem Solving
Vacuum Tube and Syringe Use
Microsoft Office
Tracking Specimens
Therapeutic Phlebotomy
Glucose Screening
Specimen Collection
Experience
Phlebotomist Technician, 11/2021 to Current Fusion Hcr – Lima, OH,
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Maintained fully-stocked phlebotomy cart, carrier and station.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Coordinated workflow based on stat, schedule, or outpatient needs.
Labeled blood vials with critical information like time of collection, date and patient name.
Verified collection orders and communicated discrepancies to nurses.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Transported specimens following established protocol for temperature and light.
Identified patients using proper procedures prior to specimen collection.
Appliance Sales Specialist, 01/2021 to 11/2021 Best Buy – Columbia, MO,
Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
Approached customers and asked open-ended questions to better understand buying needs and budgets.
Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
Contacted buying customers soon after purchase to confirm satisfaction.
Contacted [Number] prospects by phone or e-mail prior to service contract and warranty expiration date to initiate renewal process.
Greeted customers entering appliance showroom proactively and courteously.
Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
Maintained knowledge of products to educate customers on available appliance options and model variations.
Assistant Store Manager, 02/2019 to 07/2021 Ben Bridge Jeweler – Cabazon, CA,
Oversaw aspects of maintenance, inventory and daily activity management.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Handled scheduling for store shifts to achieve adequate staffing.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Answered customer questions and addressed problems and complaints in person and via phone.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Maintained inventory by checking merchandise to determine levels.
Formed and sustained strategic relationships with clients.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Prepared staff work schedules and assigned team members to specific duties.
Forecasted customer demand to set prices or credit terms for goods or services.
Education and Training
Phlebotomist Tech Certification : Allied Health , Expected in 11/2021 Saint Agatha Medical Career School - New Orleans, LA, GPA:
GED: , Expected in 05/2002 Pearl River Community College - Poplarville, MS GPA:
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