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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled Phlebotomist with more than five years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxiety. Enthusiastic, ambitious and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering compassionate five-star patient care.

Skills
  • Blood Culturing
  • Electronic Medical Record Software
  • Data Entry
  • Butterfly Venipuncture
  • Written and Verbal Communication
  • Documentation and Recordkeeping
  • Problem Solving
  • Blood Alcohol Testing
  • Microsoft Office
  • Specimen Collection
  • Biohazard Policy Compliance
  • Decision Making
  • Vacuum Tube and Syringe Use
  • Team Leader
  • Customer Service
  • Data Confidentiality
  • Complex Terminology Interpretation
  • Finger Stick Method
  • Task Prioritization
  • Attention to Detail
  • Relationship Building
  • Medical History Taking
  • Patient Monitoring
  • Conflict Resolution
  • Paperwork Processing
  • Fluid Intake Monitoring
  • Quality Control
  • Process Monitoring
  • Lab Reporting
  • Supply Restocking
  • Hazardous Material Disposal
Education
First Coast Technical College Saint Augustine, FL Expected in 06/2012 Certification : Phlebotomy - GPA :
First Coast Technical College Saint Augustine, FL Expected in 10/2011 Certification : Certified Nursing Assistant - GPA :
St. Johns Technical High School St. Augustine Florida, Expected in 05/2010 High School Diploma : - GPA :
Certifications
  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant
Work History
Biolife - Phlebotomist Technician
Waco, TX, 08/2016 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Reviewed patient records for accuracy and completeness.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
Hca - Patient Care Technician
Miami Lakes, FL, 01/2015 - 09/2016
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Collected and transported specimens to prepare for lab testing.
  • Assisted with respiratory, cardiopulmonary and physical therapies.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Responded to patient lights to handle needs and enhance overall comfort.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
  • Recorded vital signs such as temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Completed documentation of care, hospital actions and patient activities.
  • Aided Physicians in wound care, patient assessments, discrepancy reporting and treatments to enhance productivity.
Signature Healthcare - Home Health Aide
Winston Salem, NC, 10/2013 - 05/2014
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Supervised daily activities and provided assistance to staff.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recorded vital signs such as temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Scheduled and accompanied clients to medical appointments.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Good Samaritan Society - Certified Nursing Assistant
Belington, WV, 01/2012 - 10/2013
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Maintained patient stability by checking vital signs and weight.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records of patients' care, condition and progress.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Assisted with patient transfer and ambulation.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Assisted patients in range-of-motion exercises.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Applied clear and compassionate communication techniques to reduce patient anxiety and facilitate doctor visits.

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Resume Overview

School Attended

  • First Coast Technical College
  • First Coast Technical College
  • St. Johns Technical High School

Job Titles Held:

  • Phlebotomist Technician
  • Patient Care Technician
  • Home Health Aide
  • Certified Nursing Assistant

Degrees

  • Certification
  • Certification
  • High School Diploma

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