, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Seeking to establish responsible though challenging as a phlebotomy technician. It is my goal to apply my vast knowledge and experience in a facility where growth and opportunities are constantly offered.
Skills
Microsoft Word (all versions), Power Point, Excel. 100 wpm. I work very well independently with minimal to no supervision, able to problem solve, works well with people, excellent customer service skills and negotiation skills. Excellent interpersonal, verbal and written communication skills. Able to organize and multitask.
Basic
Calibration
Interpersonal
Draw
Excellent customer service
Documentation
Forms
Excel
Power Point
Microsoft Word
Works
Monitors
Negotiation
Nursing
Personnel
Policies
Quality
Quality-control
Reading
Recording
Reporting
Safety
Shipping
Supervision
Supervisor
Telephone
Written communication skills
Experience
12/2016 to CurrentPhlebotomist/Reception TechnicianCsl Behring | Boca Raton, FL,
In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety.
Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
May educate new donors on the use of therapeutic products made from donated plasma.
Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
Ensures that all donor questions are answered timely, accurately and professionally.
Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
Required to respond to and resolve complex equipment alarms or donor issues.
Troubleshoots equipment failures.
Creates incident documentation, removes and/or replaces equipment from service.
Monitors donor flow on the donor floor to assure continuous turnover.
Alerts Group Leader of Supervisor of donor flow issues.
Collects arm samples or whole blood samples from donors for testing.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process.
The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma.
This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
Ensures that all donor questions are answered timely, accurately and professionally.
Involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
Answers the telephone and answer callers question or transfer call to appropriate staff member.
Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
Alerts Group Leader or Supervisor of donor flow issues.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
12/2016 to CurrentPlasma Lab TechnicianUnc Health Care Systems | Holly Springs, NC,
In compliance with Standard Operating Procedures (SOPs), responsible for collecting plasma samples and moving plasma units to freezer to ensure product quality.
Ensures plasma units are properly stored according to SOPs, which could include unsuitable plasma units and samples.
Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label.
Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples per SOPs.
May ensure samples and units are packed and shipped in accordance with SOPs and center procedures.
Prepares shipping and unit disposal documentation.
Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly.
Records variances.
Conducts daily calibration of equipment according to SOPs.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
06/2013 to 12/2016PhlebotomistLoma Linda University Medical Center | Redlands, CA,
Verifies test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel.
Verifies patient by reading patient identification.
Obtains blood specimens by performing venipunctures and fingersticks.
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time.
Tracks collected specimens by initialling, dating, and noting times of collection; maintaining daily tallies of collections performed.
Monitors glucose levels by performing bedside glucose tests; recording results; reporting results to unit nurse-manager.
Performs bleeding-time tests by entering results to the computer; notifying pathologist of results falling outside normal ranges.
Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes.
06/2011 to 06/2013Patient Care AssistantPromectric | City, STATE,
Ensure patient rooms are clean and sanitized Change patient bed linens and provide new bedding, blankets, and pillows Collect urine and blood samples for testing Monitor and record patient daily activities; report any drastic changes to a nurse or physician Perform nursing procedures such as administering medications, changing bandage dressing, or checking temperatures Ensure patients are comfortable in bed; adjust bed settings and/or reposition/turn patient as needed Help patients with all grooming habits including bathing, dressing, brushing hair, etc.
Assist patient with any daily exercises, physical therapy, or mobilization efforts patient has been prescribed Transport patients via wheelchair or rolling bed.
Education and Training
Expected in 06/2011Diploma | NursingFrederick Douglas Senior High, Baltimore, MD, GPA:
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