Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Experienced Phlebotomist bringing 15 years' experience to growing laboratory. Expert in all forms of venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented and adept in training clinical staff on proper venipuncture techniques.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
09/2019 to CurrentPhlebotomist/Medical AssistantLazy Days Rv | Knoxville, TN,
Treated blood-related chronic disorders by performing therapeutic phlebotomy.
Labeled blood vials with critical information like time of collection, date, and patient name.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
Coordinated workflow based on stat, schedule, or outpatient needs.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Interviewed patients and analyzed and documented medical records to update and file documents.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Maintained fully-stocked phlebotomy cart, carrier, and station.
02/2018 to 07/2019Registration ClerkMarshfield Clinic | Eagle River, WI,
Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Provided customer service support and advice on regulations and requirements regarding various registration programs.
Registered patients for outpatient procedures and emergency services.
Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Contacted insurance carriers to verify coverage, copays and deductible information for patients.
Asked various questions from clients to obtain the information necessary for paperwork.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Assessed methods of payment for services, initiated processing and made referrals to specialists for financial options.
Advised patients of monies required to be paid prior to services.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
Delivered clear instructions to direct patients to specific areas, including outpatient unit and cardiac care floor.
Greeted visitors and ascertained purpose of visit, issuing any needed credentials and directing to appropriate staff or department.
Welcomed patients to facility and assisted with registration sign-in process.
04/2015 to 02/2018Phlebotomist TechnicianDean Health | Mount Vernon, IL,
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Verified collection orders and communicated discrepancies to nurses.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Treated blood-related chronic disorders by performing therapeutic phlebotomy.
Coordinated workflow based on stat, schedule, or outpatient needs.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Maintained fully-stocked phlebotomy cart, carrier, and station.
Conducted bleeding time tests and updated results into paper or electronic charts.
Labeled blood vials with critical information like time of collection, date, and patient name.
Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
09/2005 to 04/2015Emergency Room TechnicianWilliamsburg Regional Hospital | City, STATE,
Responded to cardiac monitor alarms and other codes requiring immediate response.
Took patients' vital signs, collected medical specimens and updated information in patient charts.
Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
Triaged patients to award priority to patients with more severe complications.
Administered non-medication IV fluids and maintained IV flow rates.
Adhered to local, state and federal guidelines and accrediting agency regulations.
Stocked and replenished patient care areas with appropriate supplies.
Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
Conducted patient assessments under supervision of staff nurses and physicians.
Applied and educated patients on orthopedic devices like crutch walking.
Maintained appropriate inventory levels and replenished treatment areas.
Assisted with CPR and airway clearing procedures during emergencies.
Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
Cleaned, disinfected and sterilized surgical instruments adhering to infection control procedures.
Monitored patients' condition and reported changes in status or acuity to nurses.
Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
Updated patient's medical records, insurance information and family history for charts.
Coordinated with nurses to assess and prepare patients for tests and medical procedures.
Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
Education and Training
Expected in 03/2021Certified Medical Assistant | Miller-Motte Technical College, Charleston, SC, GPA:
Expected in 05/2008Certificate in Phlebotomy | PhlebotomyOccupational Outreach Center, Georgetown,SC, GPA:
Expected in 06/2005GED | Howard Adult Center, Georgetown,SC, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
