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Phlebotomist Intern Resume Example

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PHLEBOTOMIST INTERN
Professional Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Skills
  • MS Office
  • Team Building
  • Budgets
  • Project Organization
  • Process Improvement
  • Business Operations
  • Regulatory Compliance
  • Relationship Development
  • Problem Resolution
  • First aid and safety
  • Operational Improvement
  • Supervision
  • Organization
  • Team Management
  • Behavioral Management
  • Community integration
  • Clinical quality program standards
Work History
Phlebotomist Intern, 10/2019 to 12/2019
Medical City Hospital – Dallas, TX
  • Provided information about health system navigation, patient rights and health information privacy.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Administered medication as directed by physician.
  • Maintained clean, safe and well-organized patient environment.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
Salon Owner, 06/2002 to 08/2019
Braids,weaves,locks,etc – Plano, TX
  • Worked with new employees to enforce account management protocols and customer service standards and optimize performance.
  • Conducted internal audits of spa finances and completed basic accounting functions, including payment collection and bank reconciliations, to maintain accurate records.
  • Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
  • Sustained operational efficiency, employee performance levels and customer service standards to increase overall spa profits by Number%.
  • Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
  • Worked with Type customers to understand needs and provide Type service.
  • Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Developed team communications and information for Type meetings.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Monitored social media and online sources for industry trends.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Led Type team indelivery of Type project, resulting in Result.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Transported Product or Service to customer locations Timeframe.
Respiratory Therapist, 02/2012 to 08/2016
East Texas Medical Center Regional Healthcare System – Clarksville, TX
  • Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards.
  • Managed and operated mechanical ventilators and delivered airway management by performing Task and Task.
  • Worked with Type customers to understand needs and provide Type service.
  • Led Type team in delivery of Type project, resulting in Result.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Developed team communications and information for Type meetings.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Transported Product or Service to customer locations Timeframe.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Monitored social media and online sources for industry trends.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
Education
Phlebotomy Technician: Phlebotomy, 01/2020
B And M Institute - Dallas, Texas
Associate of Applied Science: Respiratory Therapy, 01/2011
ATI Career Training Center - Dallas - Dallas, TX
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Resume Overview

Companies Worked For:

  • Medical City Hospital
  • Braids,weaves,locks,etc
  • East Texas Medical Center Regional Healthcare System

School Attended

  • B And M Institute
  • ATI Career Training Center - Dallas

Job Titles Held:

  • Phlebotomist Intern
  • Salon Owner
  • Respiratory Therapist

Degrees

  • Phlebotomy Technician : Phlebotomy , 01/2020
    Associate of Applied Science : Respiratory Therapy , 01/2011

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