phlebotomist ii resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Patient-oriented Phlebotomist offering 15 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures. Detail-oriented Laboratory Assistant brings 15-year record of success in systematically supporting laboratory operations. Collaborative team player proficient in laboratory policies and procedures. Committed to completing work with well-coordinated, systematic approach. Smart and personable Lab Technician with top-notch abilities in sample collection, classification and analysis. Extensively trained in wide range of techniques and equipment. Dedicated to best-in-class and reliable work.

  • Drawing Blood
  • Specimen Collection
  • Butterfly Venipuncture
  • Written and Verbal Communication
  • Patient Relations
  • Data Entry
  • Problem Solving
  • Documentation and Recordkeeping
  • Sharps Disposal
  • Biohazard Waste Disposal
  • Decision Making
  • Microsoft Office
  • Staff Phlebotomy Training
  • Sample Processing
  • Tracking Specimens
  • Proper Storage Procedures
  • Electronic Medical Record Software
  • Stress Management
  • Data Analysis
  • Donor Screening
  • Supervising
  • Training
  • Epic system
08/2007 to Current
Phlebotomist II Geisinger New Millport, PA,
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Upheld donor confidentiality throughout intake and collection process.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Transported specimens following established protocol for temperature and light.
  • Identified patients using proper procedures prior to specimen collection.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Labeled patient samples, double-checking information for accuracy.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Properly stored and transported specimens to prevent loss and delays.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Answer and screen telephone calls.
  • Acts as a resource and train new employees.
  • Resolve specimen identification and /or requisition problems and clarify request.
  • Collected blood samples from 25 individuals per day, maintaining consistent patient flow.
12/2005 to 05/2007
Correctional Officer City Of Johnson City Johnson City, TN,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
11/2001 to 11/2005
Facility Manager Department Of The Interior Klamath Falls, OR,
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
  • Scheduled and monitored on-site inspections of facility.
  • Enforced compliance with OSHA regulations and company policies.
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Managed and directed facility staff by handling assignment delegation and timely completion.
  • Managed spending to ensure adherence with budget.
  • Maintained records of payments, vendor pricing, energy usage and activity reports.
  • Prepared monthly and yearly management reports to present key facility statistics.
  • Supervised and managed staff of employees
  • Responsible for handling and responding to internal auditing and inspections.
01/1998 to 11/2001
Assistant Manager Approved Cash Advance Canton, MS,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Recruited and hired qualified candidates to fill open positions.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Oversaw budgeting responsibilities, reducing costs and increasing margins.
Education and Training
Expected in 05/1993 to to
Medical Assistant RMA: Medical Assistant
Bryan Institute - Wichita, KS,
Expected in 06/1988 to to
High School Diploma:
Northwest High School - Wichita, KS,
Expected in to to
: General Studies
Wichita State University - Wichita, KS
Expected in to to
: General Studies
Butler County Community College - El Dorado, KS

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Resume Overview

School Attended

  • Bryan Institute
  • Northwest High School
  • Wichita State University
  • Butler County Community College

Job Titles Held:

  • Phlebotomist II
  • Correctional Officer
  • Facility Manager
  • Assistant Manager


  • Medical Assistant RMA
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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