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Phlebotomist Front Desk Receptionist resume example with 4 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable and courteous [Job Title] with [Number] years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Outgoing [Job Title] with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Self-sufficient [Job Title] with experience supporting daily reception tasks in [Type] office. Successfully schedules appointments, monitoring daily logs and answering phones. Hardworking and responsible with fluency in [Language] and [Language]. Remarkable [Job Title] with experience delivering superior level of customer service to guests and prospective guests. Proven ability to run [Type] front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge. Independent [Job Title] with experience meeting customer expectations effectively. Talented at handling issues and complaints in timely fashion. Stellar skills in time management and organization. Detail-oriented [Job Title] offering [Number] years assisting clients with daily living activities, transportation and overall well-being. Seasoned expert with healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Holds superior record of dedication and commitment to patients by promoting comfort and quality care. Compassionate [Job Title] focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Committed [Job Title] bringing [Number] years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled at assisting with daily living activities and meal preparation with passion for community contribution. Reliable [Job Title] with [Number] years of experience offering exceptional care in home environments. Passionate about supporting ideal patient progress by monitoring medication reactions, observing behaviors, and teaching habits for maintaining health and wellbeing. Focused dedication to patient safety, wellness and happiness. Compassionate Home Health Aide with current [Type] Department of Health Certification. Bringing [Number] years of experience assisting in home environments for physically disabled clients of varying capacities. Skilled at closely monitoring vital signs, assisting with feeding, bathing and grooming, positioning and range of motion exercises. Dedicated Home Health Aide skilled in providing support to elderly clients by utilizing effective communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick-learning with aptitude for solving problems through critical thinking and handling conflicting priorities with concise time management. Energetic Home Health Aide licensed in [State]. Current certifications in First Aid, CPR and BCLS. Knowledge of proper feeding, grooming and wound care procedures.

Skills
  • Customer assistance and interaction
  • Proficient in [Software]
  • Meeting arrangements
  • Front office management
  • Listening skills
  • Administrative skills
  • Team collaboration
  • Oral and writing communication
  • Microsoft Office
Experience
Jan to Current
Phlebotomist/Front Desk Receptionist Hudson Valley Federal Credit Union Chester, NY,
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Built trust and minimized patient discomfort during phlebotomy procedures through [Task] and [Task].
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Used multiple electronic medical software, including [Software] and [Software] to conduct patient intakes and send correspondence.
  • Verified collection orders and communicated discrepancies to nurses.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
1997 to 1998
Phlebotomy Technician The Mentor Network Champlin, MN,
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Built trust and minimized patient discomfort during phlebotomy procedures through [Task] and [Task].
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Used multiple electronic medical software, including [Software] and [Software] to conduct patient intakes and send correspondence.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
1994 to 1997
Home Health Aide Preferred Health Care City, STATE,
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted patients with such tasks as [Task] and [Task] to alleviate burden on family members.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Prepared high-quality nutritious meals for patients with [Type] and [Type] conditions to promote better overall health and improve eating habits.
  • Planned optimal meals based on established nutritional plans.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
Education and Training
Expected in 05/1997
Associate of Applied Science: Criminal Justice
Bristol Community College - Fall River, MA
GPA:
Expected in 11/1994
Home Health Care Certificate: Home Health Aide
Lifetime Medical Nursing Services - Westport,
GPA:

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Resume Overview

School Attended

  • Bristol Community College
  • Lifetime Medical Nursing Services

Job Titles Held:

  • Phlebotomist/Front Desk Receptionist
  • Phlebotomy Technician
  • Home Health Aide

Degrees

  • Associate of Applied Science
  • Home Health Care Certificate

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