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phlebotomist resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Focused Phlebotomist offering 2.5 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Focused Phlebotomist offering 2.5 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of computer progrms and software and training in meditech. Motivated to learn, grow and excel in the healthcare field.

Skills
  • Medical office administration
  • Patient confidentiality
  • Specimen Labeling Procedures
  • Recording Data
  • Measuring Vital Statistics
  • Infection Control and Aseptic Procedures
  • HIPAA
  • Drawing Blood
  • Blood Specimen Storage
  • Patient Care
  • Specimen Collection
  • HIPAA Compliance
  • Venipuncture
  • Phlebotomy
  • Quality Control Guidelines
  • Infection Control
  • Blood Collection
  • Diagnostic Testing
  • Medical records review
  • Staff Management
  • Sample and specimen collection
  • Health education
  • Time management
  • Responsible
  • Data management
  • Reading comprehension
  • Training & Development
Work History
10/2018 to Current Phlebotomist Cheshire Medical Center | Walpole, NH,
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Obtained blood specimens by performing venipunctures and finger sticks 30-50 times per day.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Logged patient information and recorded results into system using Meditech.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Organized daily work based on collection priority.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
12/2015 to 10/2018 Server Nouria Energy | Hooksett, NH,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset 20-30 tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted and maintained relationships with regular customers.
08/2015 to 08/2016 Bartender The Boar's Head | Charlottesville, VA,
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Poured and prepared mixed drinks for over 60-70 customers daily and created new libations drawing in clientele.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Handled sometimes thousands in cash on daily basis, which built trustworthiness and loyalty with owners.
  • Closed out cash register with 100% accuracy and prepared cashier report.
Education
Expected in 05/2007 to to High School Diploma | NorthideHigh School, Northport, AL, GPA:
Expected in to to Pre-Nursing | Pre-Nursing Shelton State Community College, Tuscaloosa, AL, GPA:
Expected in 11/2018 to to Phlebotomy Certificate | DCH School Of Phlebotomy, Tuscaloosa, AL, GPA:
Certifications
  • Certified Phlebotomist, DCH RMC - 2018-present
  • BLS Certified, DCH RMC - 2018-present

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Resume Overview

School Attended

  • NorthideHigh School
  • Shelton State Community College
  • DCH School Of Phlebotomy

Job Titles Held:

  • Phlebotomist
  • Server
  • Bartender

Degrees

  • High School Diploma
  • Pre-Nursing
  • Phlebotomy Certificate

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