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phlebotomist resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable Phlebotomist with strong ability in drawing. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Tracking Specimens
  • Biohazard Waste Disposal
  • Sanitation and Sterilization
  • Medical Records Maintenance
  • Drawing Blood
  • Written and Verbal Communication
Education and Training
Southwestern Community College Sylva, NC Expected in : AAS - GPA :
Southwestern Community College Sylva, NC Expected in 02/2003 GED : - GPA :
Certifications
  • Certified Phlebotomist, 2021
Experience
Salt River Pima Maricopa Indian Community - Phlebotomist
Scottsdale, AZ, 05/2021 - Current
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to manager.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Prepared and packaged specimens for courier transport.
  • Upheld donor confidentiality throughout intake and collection process.
  • Transported specimens following established protocol for temperature and light.
  • Processed client payments and collected appropriate billing information.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Labeled patient samples, double-checking information for accuracy.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Persevus Veteran Careers - General Manager of Operations
Buffalo, NY, 01/2015 - Current
  • Managed scheduling, training and inventory control.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Presented performance and productivity reports to supervisors.
  • Addressed customer concerns with suitable solutions.
  • Conducted employee observations and documented findings.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Responded to information requests from superiors, providing specific documentation.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
  • Enforced federal, state, local and company rules for safety and operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Monitored resource use to achieve set goals within budget constraints.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Tracked and replenished inventory to maintain par levels.
  • Collected customer fees, managed refunds and provided complete sales documentation.
Bae Systems - Administrative Assistant
Nashua, NH, 01/2014 - 12/2014
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Prepared and prioritized calendars and correspondence.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Responded to inquiries via email, telephone and social media platforms.
  • Any other tasks requested by manager
Creekview Health Center - CNA
Pleasanton, CA, -
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.

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Resume Overview

School Attended

  • Southwestern Community College
  • Southwestern Community College

Job Titles Held:

  • Phlebotomist
  • General Manager of Operations
  • Administrative Assistant
  • CNA

Degrees

  • Some College (No Degree)
  • GED

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